Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,105 reviews
  • Rated 5 out of 5 stars

    Love it very hany and safe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have some security in case of a computer crash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it for his ps4 helped him free up some memory

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK! Don't buy! First time i used it, I transferred all my files to it. Second time, I tired to use it, it was not recognized by my computer and I am unable to get to my files. Tried all the tricks i saw online with no success. Now dealing with WD Support, which isnt really helpful and is time consuming. Buy something else that doesn't just last one use.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the inconvenience and such experience with the drives. We kindly ask you to share the current case number and your email address via direct message to our social media support handles @westerndigital or @westerndigicare including the drive name and problem. This will enable us to review the concern. WDConnections

  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great needed to back up my laptop which was being repaired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wd great and fast to download your photos videos and files

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup and usage.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I responded good instead of excellent because the recordings are blurry at times or I do not know if it is my OTA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and easy to use.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can take "all" my files with me easily and work from anywhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Data Storage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT works great. I can now use it for data storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the drive, but the connector is a bit persnikity. Nevertheless, I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Company

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are lacking for everyday user. Need more info on what files are actually backing up and how to correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device for storage. Super fast transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and tons of memory. Not too small or big, good size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one that I've bought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick set up and access to information it backs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is simple to use and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what the ad says it is. Love the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as my Time Machine backup drive for my Mac Book Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome memory storage. You won’t regret this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Hard to review. I guess time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use but took along time to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well with my Mac

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online for deal of day for curbside pickup.

    I would recommend this to a friend