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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5106 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,106 reviews
  • Rated 5 out of 5 stars

    Great product and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on Passport to back up my PC or Mac.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if I can only figure out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the mobile user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and perfect to carry home with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Western Digital makes an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s my second I’ll use it as a backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Passport 2 TB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for backups and photos, cost was very good with discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReat back up hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my gaming system. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the Job done, used to backup my school laptop. Cable is good length.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good deal and they matched the price on amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned Priduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it was a duplicate of a product I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and must have device to back up data. Easy of use could have been better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Redundancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the bright color so its easy to find in any desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No technical issues. Nice color. I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used WD drives for a while. The only thing I don't like is the sparse material for setup to fully utilize the capabilities. Takes too much time to hunt for info. The WD Unlocker is interesting too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ejects on its own!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product up until it began ejecting itself on its own. Reached out to Manufacturer and they explained it was just a defected device and they would replace it, however they make you wait and you get a new one 5-7 days after they receive the first device you return. I’ve owned this product for less than 1 year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy. It is slow on older computers which is expected but overall I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My passport 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never sure about backup drives. This one abounds with error messages for which I have no idea how to fix it. One only finds out if it works when you have to restore the data. But it seems to be plugging away.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for storing the documents, photos etc. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, could be a bit user friendlier. Does not work on an iMac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect solution to backing up my desktop prior to switching everything to my new laptop.

    I would recommend this to a friend