Customer Ratings & Reviews

Works as advertised Compact and has sufficient memory

Very satisfied with my Passport. I haven't used one in years and almost forgot they existed until the need arose for moving a lot of files.

One of the highest rated external drives at a great price. Purchased for my 16yr old to free up space on his laptop. Plug & play makes it easy to use. Smaller than a cellphone for easy portability.

Great product! A lot smaller then the original and usb-c ! I transferred 1 TB in about 20 minutes

Excellent external hard drive. WD builds quality products, just be aware they can fail (had an earlier one fail). I'd suggest purchasing two and mirroring them (they're cheap). Overall I'm quite happy.

I purchased this external drive to expand the storage on my Xbox One X. I have had no issues with the performance so far. Load times are comparable to the internal drive and the drive is quiet.

This is a great alternative to buying the Xbox branded hard drive and works just as well. I have purchased 3 of these over the last year for my Xbox system’s.

High Quality product. We got at a good price! thanks!

Technically the drive works; I was able to copy almost 1/2 tb of photos to it. However, the backup software “provided” with the unit was NOT WD Backup as I expected; apparently WD Backup is no longer supported. WD outsourced the backup software to Acronis True Image who requires you to register for a free 4 yr license. After 4 years? Would I be able to recover it if I didn’t have Acronis‘s software? WD didn’t know about that. So, for now, it’s an inert storage device which is its intended use until I identify a backup software that simple enough for my needs. *Footnote to”would I recommend this”: If you know Acronis or don’t mind, it’s probably a great drive.

Our old computer was slowly dying and my wife was concerned about all her pictures. She needed something easy and quick to save them and this worked fabulously for her.

Didn't have any problems setting it up. Go to the WD website if you need their programs. I'm using it now for my ps4 it just needed to be formatted. Cannot be partitioned for use on ps4 at same time as PC.

Excellent Drive. I find WD drives work better than Seagate drives. I have numerous WD drives and NONE have failed. I also like the red color to aid used for graphic backup.

Great and easy to use my Husband at first was wary!! Now he loves it!

Not much to say lol stores 2TB of data and does the job great!

its an external storage tool, easy to use, not much else to say

This External Hard drive has surpassed what I thought it could do. Also wasn’t exactly sure what I needed. Was upgrading from Windows 7 to Windows 10 and didn’t want to lose programs, pictures etc off of my computer while doing the upgrade. There was a Geek Squad team member out on the floor helping people. She was very nice and knowledgeable. Helped me immensely. I am not a spring chicken anymore and a lot of things to do with computers and smart phones I am Clueless. Thank You. Britt

Great product for great price. Easy to setup, and also easy to navigate.

External hard drive appears to be working. No problems so far. Purchased as part of Geek Squad factory reset of my computer. No issues so far.

Easy to use, compact and portable. Great to have the security of a backup.

Easily portable and easy to connect and use. I'm not a technical person and I was pleased.