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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5109 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,109 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great external storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for additional storage needs. Compact size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use hooks up easy and the price is affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandisk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and surprisingly fast I'm extremely satisfied with my purchase of this product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every couple of years, I purchase another external hard drive to be certain that my documents are safely stored. The storage space continues to inflate and prices continue to fall. This year, I scrutinized over the Passport and Elements. There are no discernible difference. Purchase the one with the better price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Serves it's purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my not so tech savvy fiancee. She takes a lot of pics with her phone plus she's in school for fashion. She uses Google drive for both and 15GB just isn't enough for her photos alone. She uses this to transfer her school files from Google Drive and to keep her internal hard drive free on her laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to back up files with Time Machine. It does a good job. I had no problems installing and starting the back up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as it should and great quality higly recommend and if needed will purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the drive itself. It has a huge capacity for a very low price. However, the bundled software was not as good as the older version I bought several years ago. WD Backup used to offer much greater control of what to backup and where to back it up. It allowed the user to closely track the progress of the backup. WD Drive Utilities is more limited as well. It tests the drive, but provides little information about what it found.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    setup could be easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little hard drive. Easily transports and has lots of space. My only issue is that it was very cumbersome to set up on my mac. I had to go through and fix a bunch of settings and download another program in order to use this. I don't know why but it took 25 minutes to figure it all out. It works now but wow the hoops to jump through. What happened to plug and play?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use plug and play, what else can i say, >>>

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and easy to use! I do have trouble connecting it to different computers though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works good as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to store movies for my video library. It holds the movies and functions well with my computer. When I tried to attach the drive to my televisions and blu-ray/dvd players. Some it would work with others it wouldn't. I suspect the problem of not working with all the units is the drive is powered by whatever it's plugged into and some units couldn't do that. It works well though, as I said earlier, with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic as a storage device. It's sleek and fast. It has greatly improved the speed of my video editing work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to add storage for my playstation 4, watched a demo on how to do it and this brand came up in recomendation and when i got it, worked just like the demonstration video. very easy to add storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard drive - fast response and very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I used it to download large games instead of installing into my hard drive. Can’t complain this thing works well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over 2 years, no issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for over 2 years, and it runs smoothly and has no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Quick and small so easy to store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got plenty of room for all your media,(music, videos, movies). Nice and portable to view on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for backing up files. Like the small size of this unit.

    I would recommend this to a friend