4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5109 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,109 reviews
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help finding the right product. .

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great buy for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for Mr m Jones. I am able to save my filming pictures and submit it to Amazon prime video for the world to see.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a powerful laptop! I’m able to multitask, play games and watch videos without it overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Performance is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs good, does what its supposed to. Reliable and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent The hard drive evaluated is in good physical and functional condition. It is suitable for continuous use in general tasks, backups or secondary storage. It is recommended to periodically monitor SMART values and perform regular backups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I was shoping for a LaCie drive...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a hurry and normally I only buy LaCie brand hard drives, but I got this and was pleasantly surprised by how well it worked. It is solid and dependable. I picked it up for a family member who is technophobic. Ports are strong and it isn't too heavy. Perfect for backing up on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB PASSPORT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful for my needs and is compatible with my computer. Has helped me organized all of my documents, photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage in a small package

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is great for storing your photos, music, and document files. This is handy if you just need to a backup, or moving to new computer. One complaint, I thought this would more like a flash drive, where I could easily plug n’ play between PC & Mac. That is not the case. I had to download a program from WD (Western Digital) to use with both computers types (yes I know the box says PC or it says Mac).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of My Passport was an attempt to add storage to my computer files with the ability to take the files with me. It was a great purchase and I would strongly recommend this product to all whose needs matched my own. Patrick O

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd WD Passport. I still use all of them. I have had the one for over 6 years and it's still going. I feel confident in using them to back up or save my data to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Feeling safer with data backyp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take my PC in for several viruses, I had a lot of data to backup. My Geek Squad agent Shannon ran a diagnostic scan to see what size external drive I needed to backup my data. I chose a 2 TB, all I had to do was plug it in when they finished cleaning up my PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid choice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad choice, but I'd only recommend it to cautious folks. I’ve had a few scares with it, and over time, it hasn't been as responsive as when I first started using it. I'd say it's better for smaller projects like photo editing and design work, but not ideal for video editing or animation.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We're sorry for the inconvenience caused to you. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external memory

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to free up space on my laptop from pictures. I have over 20,000 picture and videos myself and also wanted to free up the pictures from my girlfriends laptop. We were both able to easily save our files into this hard drive and delete them off our laptops. It was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Good for receipts

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very fast when it comes to saving your receipts! The feature of also adding a password is neat if your saving important information. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and effective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and is easy to for anyone to use, regardless of your familiarity with technology.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for PS4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up beautifully to my ps4. It's so nice being able to have a few games to play instead of what you're able to with the stock storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well with my Surface laptop. Attractive red

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, immediately recognized by my Microsoft Surface laptop. Easy to use and fast. USB 3.0 means really fast data transfer. Am not using the auto backup with my Surface, but I have used that software on another computer and it seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. Small and compact and easily fits in backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great!! Easy to manipulate and use with huge amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gift!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a co-worker for his using it for backing up laptop. So far, he's pleased with it. WD has really good drives and they've been around for years and I trust them whole-heartedly. I myself have all WD hard drives for backup and storage.

    I would recommend this to a friend