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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5109 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,109 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and slim design. Works as described, very happy with the value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport - great hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and works just like I wanted it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and easy to use. I highly recommend this for backup. It is slender, and travels well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good laptop and value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and value for money. Compared to the other expensive ones, this if great and compact

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good compact external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised Compact and has sufficient memory

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST Is Always Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting and waiting and waiting for a backup to finish on my desktop I decided to get one of these. Backup is now finished. I would be still waiting if I did not buy this MUCH faster drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sharon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While checking on transfer from Windows 10 to 11, staff suggested getting back up which I did.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Filling The Load

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my favorite storage purchases in a long time. It does what it suppose to do. It holds all of my files, especially my graphics, with ease. Plug, load & go on about your business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drive worth the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable drive works great right out the box. Just plug it in it works, no fancy work arounds. Also I was able to password protect the drive with little effort with the app that's included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be good. Holds lots of stuff. Seems durable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase It worked well with the transfer of hundreds of pictures

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this hard drive! Great quality and holds a lot of memory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sopranos complete series.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every aspect of this purchase was awesome. It arrived early and it was all there. Every dvd played like it should and I got it at an unbelievable price. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra quick storage Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a solution to back up my old computer but wanted portability. Seems like life is moving so quickly forward and the desktops are outdated every year. This unit works as advertised and I have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of space to put all those picture you took. great to have as a backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable and Ease of Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, So Good - I've always had good luck with Western Digital so I don't fore-see any problems. Ease of use and dependability make this a good purchase for me. I'm confident with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and it's design and It is of very good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price / Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drive performances well and has given no issues. It was at a great price point too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like a plug and play . easy to set up ,format, and transfer files. would refer great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WD passport external drive to go to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used WD passports external drives. My old WD was slowing down somewhat and replaced it with this kind. I am glad I did, as it complimented my XPS computer, it is fast and smooth.

    I would recommend this to a friend