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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5109 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,109 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value in the price. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my wife and hope it will last her long enough to serve her needs for several years. She's only had it for a month and seems quite happy with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    works like a charm

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] and we begin to rock! Steady! steady rockin all night long.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact, high capacity, fast hard drive! Runs quiet, runs from just a usb hookup, high capacity. Has been working great since I purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4 extra space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 500 gb playstion and I could download all my games so I dicided to give this a try and now I could play all my games in my system and the memory card is so small easy to hide

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    EXTERNAL DRIVE IS PERFECT FOR EVERYDAY USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE LITTLE EXTERNAL DRIVES.. MUSIC MOVIES WHATEVER THIS IS MY 4TH ONE AND WILL NOT BE MY LAST UNTIL THE SSD COME DOWN IN PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a hard drive. Be nice to it and it will be nice to you. The usb 3 connected to my NAS was speedy and reliable. Easily recognized by all my devices I plugged it into.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of storage capacity at a reasonable price. It did exactly what I needed and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good portable hard drive and this one by WD did not disappoint. I will definitely be buying on of these again when i need one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use my Husband at first was wary!! Now he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    WD 1 for 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 WD hard drives over the last 25 years. The first one was outstanding, it did its job for 25 years. I purchased a second in 2010 to go with a laptop. It failed to function after 3 months and was returned for a full refund. This third one was to replace the 25 year old that finally died. It never function properly and now has been returned after 1 month.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi DonaldW, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 Terabyte External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price. Easy to setup, and also easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Children's memories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive helps to save old videos from my kids childhood. I don't want to tale a chance on losing and be able to share these times with my grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent hard drive...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external portable hard drive. Easy to use and very practical. Lots of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    lots of storage for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good value. It's my backup device. It was on the slow side handling the "restore" (my reason for 4 stars) I needed to do with Carbonite. However it got the job done. It also had good independent reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Fast, Cool Colors, Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hardrive for my Xbox one, works great , i have had a few WD before and they’re really reliable. Like the cool colors makes it easier to distinguish if you buy more than more

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photographer who needed a nice drive to serve as a backup to large RAW files. This hard drive works well and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Got a new computer so had to save my stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to upgrade our desktop and wanted to save everything. I’m not particularly tech savvy so I watched a couple of You tubes to see how to use it. Easy peasy. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use, have loaded multiple large files, about 4 years of photographs, and large scanned art work it didn't even leave a scratch on the amount I can still yes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Recommended for storage needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that lasted a few years but finally died. I like the design. The lines add some extra grip. I usually just add movies/shows and just plug it into a tv and it's good to go. Plenty of space for so much stuff.

    I would recommend this to a friend