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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,107 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My passport is great for storing data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my passport is great for backing up important documents and photos from laptops and desktops. It gives peace of mind if a computer crashes I have all my data saved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    I can’t copy large hunk of files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As title said, I cannot copy large hunk of files. I was trying to transfer files from my old phones to this external drive, but when ever I tried to copy a folder that has a lot of data (the folder was only 5GB in total) it estimated that it’ll take 40 mins to transfer and I always ran into an error midway. To bypass this problem, I had to copy a little data at a time. •The build quality is okay. •I can’t give a rating on speed because this is my first External Hard Drive. •It’s very easy to use. I’m just disappointed that I can’t transfer files larger than 5GB in one go. My fault for going the cheap route for something important. Next time I’ll go for SanDisk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External harddrive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this external harddrive to store photos and documents and it is working very well. It connects easily to my computer and makes transfer simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for apple or windows to stored my pictures from my cellphone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice portable harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive portable harddrive and this was the perfect choice. Very compact and light. Plenty of capacity and no issues interfacing with my Mac Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to store photos to clear up space on laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using WD passports to save my work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many of these external hard drives over the years - fewer as the storage capacity increases. They have never failed me and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I waited so lo my to purchase this extra storage! I use it for my Xbox I bought 3 years ago at 500gb and this was a life saver! Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great for allowing extra storage on the computer!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my backup.Also great for storing video

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. I bought it to keep the family tree info I have collected over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very useful for my games got for a good price download a lot of stuff

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and can store lot of data. I am happy with western digital products.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact and inexpensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a higher capactiy replacement for a Seagate USB 3.0 1TB portable HDD that I had been using. This fit the bill and was priced as inexpensively as I could find.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works for Xbox one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can download and play any game. Simple and works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to use with my Xbox And serves the purpose no need to buy an expensive brand Xbox this one works just fine now I have plenty of space and it was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Time Machine backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Valentines Day present (in red, of course) for a friend who had never backed up her Mac. Easy to set up and works great. Love the small form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good hard drive for the price with a small issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good hard drive with good space but the thing is that sometimes it will disconnect out of nowhere sometimes but it rarely happens, may be due to the wire connecting it to my laptop could be hitting something but I am not sure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage item!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy with this product. Is very easy to use. Super simple to understand. Would definitely buy this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy for the product and will suggest it to my friends and family

    I would recommend this to a friend