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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 5,103 reviews
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Get this portable hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable value for the price. This was easy to add to my computer. 2T is a lot of storage for something this size. The added security features add to this great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    GREAT HARD DRIVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT OMG !! I LOVE THIS HARD DRIVE SO MUCH!! it’s surprisingly easy to use and it has a lot of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold choice for an external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Passport 2TB External Hard Drive by Western Digital to backup my hard drive while my computer was being repaired. It contained software that made the backup very easy. I chose this model after going through reviews on independent sites and carefully comparing features (and price).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Tons of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has saved me time and money. Being a music producer using this drive has made my workflow 10x faster

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is small and compact and holds more data then we thought we had. The price was the best after shopping and comparing with other external drives. Easily downloads data with very minimal instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice size, good value, hilda a lot of documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great to have some extra space! It's easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love 2TB of extra storage apace!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy to be able to add this 2TB extra storage space to my HP Envy 17.3" Laptop! Small and easy to plug into my Laptop. Small and ligjt weight with no worries to take it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    WD-My Passport 2TB EXTERNAL Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, perfect for my Xbox. Great for storing games Plug and play, out of the box worked perfectly Very happy with my purchase Would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More Drive Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted more hard drive space on my new computer. This drive gives 2TB of space at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Portable Harddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good, setup and use were easy, size is small enough to fit into my back pocket. was quickly able to connect to PC and download photos and files and backup the PC. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    The new backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the last desk top crashed hard the Geek Squad was going to back up the old hard drives, so I was going to get a different portable hard drive... The tech advised this one which was a bit less money and more durable... Worked very well and now using as weekly backup...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Portable hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a storage device to hold Medical info for myself and this holds my whole file with plenty of room for more. Can fit almost any where, with easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Western Digital hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the small size of this memory device. It is also very fast. I backup my entire All-in one computer on it. Western Digital is a brand I have trusted for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great Drives with a little caution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These External Drives Are Great for Storage and replay on PC's and TV's. However... once in a while you get one that is defective. Just return it and get another one or just a refund.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Choice for a Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to use for backing up my primary system and assorted other files. I was able to partition it, install a Linux system of its own on it, boot-up the system installed on it, and backup everything to it from within that system all without any problems. It did seem to get a bit warmer than I thought it would during the initial backup process, but everything went smoothly and it looks like all the data is there. Western Digital has been my go-to drive brand for many a year now, with the only failure in that time being caused by me, so I'm expecting this drive to function well and last for a good while

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed portable backup with lots of memory and this is perfect. It holds everything I needed to back up with room to spare, it's easily portable and fits nicely in even a smaller handbag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small, silent and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by the size of this portable drive, it is much smaller than my previous WD My Passport. I use it for Time Machine backups on my macbook pro, so I can't attest to its speed of writing/reading, since I don't care much. I did notice that the first backup (500GB) took a while, but other than that it's silent and works well in the background. I can travel with it due to how flat it is, so that's another plus. Setting it up was easy. I plugged it on, opened Time Machine and selected the drive. Time machine required to format it in order to use it, but that didn't take long and in no time it was backing up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    first external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first external hard drive I've purchased and its been perfect. Super easy to set up and the transfer process has been smooth. A great price point and the blue is a great color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for the money!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is perfect for my needs. It has plenty of storage and it made switching to a new laptop so easy. Plus I have peace of mind knowing my data is backed up.

    I would recommend this to a friend