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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 5,103 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent piece of equipment for any user.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and size. I purchased the 2TB external hard drive for my several thousand pictures from many years past. I do enjoy working with this piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Pocket storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is highly recommended when you have a bunch of pictures or videos you need to store, very convenient and easy to set up, although transferring files is a bit slow, but it is a hard drive. Very useful as a storage saver.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Good Storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, quiet, cool and does encryption. 2TB's is a good size for backups or specific data files. My prior 1TB lasted 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    In need of new HDD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital product reliability, price for storage capacity. It was on sale $10 off/$5 more for double storage. I'm pretty sure the best buy brand HDD is WD too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new hard drive to store my photos, movies, and documents. This seems to have good speeds and has more than enough space for what I need. Easy to reformat to exFAT.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 2 TB external hard drive at a reasonable price and Western Digital was a perfect fit. This drive is very small and light and holds a ton of data. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works very well. Fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Fast. Good price. Especially after using my Best Buy Card Rewards!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use, and plenty of storage for my GoPro videos.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Exactly a What I Needed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable hard drive with enough space to download files from my desktop and still have room to spare for the future. This was the best price I could have hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is huge compared to how small it is (even smaller than the size of my palm). Plus, it's so light, unlike my old Transcend hard drive....

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Passport review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transferred 20 videos from my VCR’s to the computer. Then I transferred the videos from the computer to the passport. It held 45 hrs of videos!! Very satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great little hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect portable hard drive. I was able to upload all my files and still have room for more. I found it easy to retrieve the files as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service provided at the store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. The current iteration of this device is a bit smaller and slimmer than its predecessors. Nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the hard drive works, very fast, easy to plug in and use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop is starting to run extremely slow and I’m sure it won’t last much longer. I have years of files and pictures that I don’t want to loose. Set up was easy. I did go online to watch video on set up. I’m glad I did, I was not aware that you need to connect these every year or two to prevent damage and total loss.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Needed a replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 2 TB drive (6 years old) finally died and could not be used for secondary backups. This was a replacement and worked like a champ, sync'ing with my on-line backup system

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Wonderful portable hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and reliable - this little hard drive is perfect. Glad I was able to get this in an emergency and it allowed me to quickly upload a lot of documents without any hassles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great drive for backups. Had newer laptop and needed an external drive for backups. Drive works good, 2TB capacity so plenty of room for backups. Seems to run quickly too -

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Tiny and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been able to hold my after effects projects and some big major animation projects. Its sleek design allows me to carry it with me wherever I go with ease.

    I would recommend this to a friend