Customer Ratings & Reviews

too much trouble to adapt to Mac with reformatting

Works okay. Had issue downloading a few item. I don't know if it is because i'm using it on my PS4.

Title pretty much says it all. First time having bad luck with a portable HD of any sort; two different computers wouldn't recognize it and going into the Control Panel it was described as unrecognized and corrupted...so, back to the store it went. Hoping to have better luck later on.

Internally it seems to be a 5400 rpm hdd, so it's a bit slow, but it's decent value for the price.

It does work as it was intended to work, nothing very fancy.

Best Buy Tech told me Passport 2 TB was plug and play for PC and Mac. It's not. It's only plug and play for PC. You have to download drivers for Mac which didn't work and would not transfer files or pictures. Returned it. Got a Seagate from another source and it works great right out of the box.

Non Intuitive, hard to obtain support for the non-gamer, everyday pc user

Wasn’t bad for the money but seemed kinda slow compared to my seagate external

Ok product ...not as good as some other drives. Bought another from Apple.

Was put into service as a Windows backup drive. Failed after a week. First WD drive I ever had fail like that. Going to ask for replacement. Hopefully the replacement will be OK. Will re-review replacement.

I have bought 2 of these in the last year. They seem to randomly stop working after a while. Never dropped or banged around, just stopped working for seemingly no reason. I had a friend say his did the same thing. For the price im sure there is a much more reliable product from another company.

While having several other versions of a portable hard drive and even other passports, upset that this device failed after about 3 weeks of use. My information is no longer retrievable on this device. Frustrating in that it was purchased to house multiple backups of previous jump drives.

It’s just ok. The drive is already making noise after about a week of use.

The storage makes your computer freeze 11111111111

It was hard to use this drive with a Mac system and I am still trying to find was to copy/move data off my Mac to the drive without doing a backup. When installing the software that came with the drive for the Mac, it wanted access to share information and login information that is not good.

There are issue with the delivery process. But I got my refund.

Bought this 2 days ago. HD was working well until tonight. Was playing Heroes of the Storm. Had 2 more games stored in the hard drive. Just now it stopped working and made weird noises. Does not show up in my computer but the computer recognizes something is connected. returning tomorrow. very unhappy.

I was not able to use this item. It fell out of my hands on the second day. Unfortunately, it was a cash purchase and I wasn't able to find the receipt either. Make sure you don't drop this thing!

I tried this with my iMac and just had no luck. Returned to store.

Have to set it up when I need it. But looks cool. We shall see