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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,103 reviews
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    SanDisk 2 TB surprise.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very small 2 TB SanDisk external drive that plugs into the back of my desktop computer. It is extremely fast, and easy to install. The actual size is about 2x3x1/4 inch in dimension. I would buy it again, but I must say that I was quite surprised with the size of this hard drive. I almost did not believe that I had picked out the correct product! I would buy this again if I needed more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great long lasting little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. this is my second one. i bought this to replace the first because it kept randomly disconnecting but it did last 5 or 6 years even with me using it to download steam games. after i got it, the new one was doing the same. realized the issue was the usb port, not the hard drive. so now i have two of these and they both work great!. im using the old one exclusively for games and the new one for my files and photos now. It outlasted my laptop by at least a year (I got the first one before I got this computer)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    WD My Passport 2TB External Portable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a high fire danger area and this device is perfect for backing up our home computer and then storing in the bank safety deposit box. It's slim design and large capacity are perfect for data, music and video files and the 2TB size provides a lot of storage space for the cost. Setup and use are extremely easy. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Full time gamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has expanded my pc gaming ability. I have a lot of games on my pc and within the first year it was already full. I found this in store when I didn’t even know I was looking for it and it was the literal Best Buy. It’s nowhere near full and it’s working like a charm. I was able to clear up space on my pc and ease of balancing what I want on this so it may travel with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Doing fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, appears to be working as it should, is not bulky and the price was reasonable. I have a similar model purchased a few years ago and it's also still doing fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and had lots of storage left. Great Storage Device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    Small lightweight HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. I replaced an older hard drive. The small, lightweight Passport is convenient to carry, and ease of use allows me to download pics and files more often. I appreciate the ability to store less data on my primary laptop. I would have given 5 stars but I found the same item for a lower price on walmart's site. BB refused to match the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 2TB External Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport 2TB External USB 3.0 Portable Hard Drive has been a reliable and easy-to-use storage solution. Setup was quick, transfer speeds are fast, and the compact design makes it convenient to take anywhere. It provides plenty of space for documents, photos, and backups, giving me peace of mind that my files are secure. Overall, it's a dependable hard drive that offers great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very good ezternalnhard drive for PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more memory for my PS4 since I was having to erase a lot of downloaded games. This 2TB hard drive was a great deal and easy to plug in and use for my PS4. Now I can have a lot of my downloaded games ready to play. I do recommend this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    SUPER FAST - EASY TO USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this little device! Much smaller in size than I imagined. Very easy to set up and access on demand. It will hold MUCH MUCH more than I will ever use - but that's OK. Took a lot off the cloud - so quickly and easily!! Very pleased with this purchase - as I usually am when I buy from Best Buy !!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for storing all those files you don't need to often but don't want to delete. Plenty space, great price. Just be careful not to drop it or shake it to much, files can get corrupted. But with normal use it's pretty good and It should last for a good while.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Cheap, fast, PS5 compatible for PS4 game installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, cheap, PS5 compatible, what more really needs to be said? Needed extra space for PS4 based games on my PS5 and this fit the bill. Can’t install PS5 games to it, due to PS5 restrictions, which I expected. Will add second internal SSD drive when Sony unlocks the second back waiting to be utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up all my pictures and documents. It holds a lot and works like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More storage then i could ever want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wish i could stuff this thing into the laptop itself. That's all, other than that it works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He has an XBOX1 and was not able to add a new game due to memory space, This was the perfect alternative to upgrading our system. It's small and hooks up easily and has created an opportunity to load and store more games. Very happy with its cost and usefulness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    WD My passport 2TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external hard drives are always great. The one I got was 2TB and it’s slim and perfect for travel. Only caveat is that the WD software won’t install. I even tried to download it directly from the website with no luck. -1 star for not being able to download the program for data recovery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Works great and was easy to plug and play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is large enough to store all my personal documents so I don't have to have an extra PC, and can just attach to my work computer. It saved me hundreds of dollars and I'm able to easily just travel with it....as it's small enough to slide into my laptop bag. Plenty of storage and no corruption or issues to date! 3.7.20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    western digital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine just what I needed and at a good price Ihave had western digital in the past and it has always worked out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk was easy to install on my Mac - The time machine found it or vice versa and asked if I wanted to use for backup and installed in seconds. Very small and unobtrusive but have the comfort of knowing the computer is being backed up. Very inexpensive with more than ample space for backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use and very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several WD My Passports and they are easy to use and seem to work great (except for the lemon Ultra I got that I swapped out for this). I am able to download all of my action camera and other photos from my laptop and free up significant space on my computer. No need to get a huge expensive hard drive on my computer, these do the same job and are also a safer option to store my content and to move to another computer when/if needed.

    I would recommend this to a friend