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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,103 reviews
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Outstanding buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Very easy to use. Perfect for storing documents and pictures and very reliable. Have two of them and will get couple more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a gift for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product My son really enjoyed the jump drive. This was a gift for him. He is an avid go-pro video guy, so this 2gig drive is a perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Simple to use, lots of storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport 2TB external hard drive is easy to use, reliable and has plenty of storage space. A good value for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its user friendly device and straig forward, I will recommand to others too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondereful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! have it connected to my xbox for videos and games.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Lightweight, Compact, Gets the Job Done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first external hard drive I've ever had, and I have no complaints about it. I haven't done any rigorous testing or anything like that, as I am a pretty casual PC person. I've never encountered any problems. It offered me about 1.81 TB of storage, and no complaints about speed really. Still holding up fine after almost two years. Doesn't seem to get too hot, although it can heat up. This feels like a sturdy product, but I try to be pretty careful with it as it is still mechanical. Seems fine so far despite maybe one or two drops from about 3 feet off the ground or so and some occasional transport in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Great little backup drive for a system image

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so small and inexpensive when it's on sale. WD warrants it a few years. And they are reliable. If you want to save backup cloud cost and have lots of data to protect then this is good solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Device looks and performs as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use Affordable and met my needs. Adequate storage for my photos and data. Light weight and very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third WD-My Passport I've had over the last 10+ years. The others are still working, but I like to replace them periodically, as my primary backup, just in case. They keep working, so I stick with the same brand. I found the WD Backup software to be a little more flexible for setting up than the WD Smartware from my prior drive, but it provides less information during the backup, so am overall less satisfied with the newer software. It did take me three tries to install the WD Backup software. The other utilities that came with the drive installed with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but mighty. I used this portable drive to hold all my download music collection and movies in which i've collected over time. This device can be plugged into smart tv's and used as if you are on a computer. Excellent for the price .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best for PS4! Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I have a full 2TB for my 500gb PS4! I’m so happy with this product and glad it was priced within my budget. I’ve been wanting this for a while now. Before I bought this, I had to constantly delete older games from my PS4 to free up memory to be able to download newer games. Most games now in 2020-2021 are over 100gb now! It’s crazy huge and annoying at the same time. So I bought this and have all my games saved to this portable hard drive. First plug in your Hard drive to your PS4, then power on your PS4. Your system will recognize the new hardware and follow instructions on the screen. At first I thought it didn’t work cause it said “not supported, “ but your PS4 will quickly activate it and your good to go. Set it to “save all” To hard drive . Your good! BB should contact me for future and all product reviews lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to make a backup for my computer . Good piece of mind ,knowing my files are now backed up

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Great for backing up computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space; useful for regularly backing files from computers and smartphones; useful for transferring files from one computer to another. Excellent price. Purchased in late 2019 and I expect this to last 5 years or more. Pretty blue color.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Lots of storage ad FAST downloads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Great price for a 2TB USB 3.0. I teach high school photography and was able to load a full year's worth of student work off our servers onto this drive and take it all home to do remote classroom teaching. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect. Small and powerful. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy serves it's purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far. set up and transfer was easy. this is a back up to my other one so i feel much more at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great External Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and Play device. Good deal for the price Used as external storage to carry information to multiple locations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable and Reliable 2TB HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the WD My Passport 2TB External USB 3.0 Portable Hard Drive in Red and so far, I'm really happy with my purchase. One of the main pros of this hard drive is that it allows me to keep my data safe by storing it off of my computer. With 2TB of space, I have plenty of room for all of my photos, files, and data. It's also great that the hard drive doesn't need its own power supply, which makes it even more portable. So far, I haven't encountered any cons with this hard drive. It's been a reliable and convenient way to store and access my data on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome External Hard drive, I have known Best Buy for 12 years and I have been using Western Digital products for 10 years and I trust both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Excellent storage solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable external drive. Great space for the money. Superb compatibility with my new computer.

    I would recommend this to a friend