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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5104 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,104 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MY Passport external hard drives for years, and never had an issue with them. Used to move my photos from the computer to the HD to store photos. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive. Works good so far. Easy to use. Plug and store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More Affordable Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a boat load of memory storage, for a very affordable price. You don't want to load up your computers on board hard drive with everything. It will slow it way down, so this is the solution for stuff that you have to saved, without affecting your PC.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so helpful storing my pictures and other information. Easy as 1 2 3! Thank you. Worth every dime!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    For satellite TV recordings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this (in local store) to expand the storage capacity of my satellite TV recordings. Plugged it into my receiver and after I allowed it to be automatically reformatted, it is working and I'm pleased! Saved $5 by choosing red instead of blue or black.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but great hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 2tb hard drive 5 years ago. It was thin and light. This WD hard drive is even thinner and lighter. I couldn’t believe it was a hard drive and not an SSD. It works great not as fast as an SSD but I only use it for mass storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone needs a portable hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came through in a clutch! It hasn't given me any issues, and I highly encourage everyone to invest in a portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Easy Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in to my Lenovo Laptop. It was immediately recognized as a new device. I did not have to download any drive software. I used Windows 10 File History Option to back up my files. It was considerably faster than using flash drives, although I thought it might be just a little bit faster than it was. Other than that, I am pleased with this external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Seems to be a great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the WD easystore 4 TB hard drive, but it did not handle the concrete walkway I dropped it on too well. This is what I purchased to replace it with. It seems to be working quite well. Using it mainly for school work, but intend to use it for music projects as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Back up hard drive, this one fit the bill. Easy connect and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive - it is my second one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these drives! This is my second one - the other I have had for a year now and it is durable, i.e. I carry mine around in my backpack, and reliable. I have owned others that have failed so it is refreshing to have a go-to product for saving my files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in handy for me due to my desk top was acting up, so I bought it to back up all my fills

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External USB Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stores a lot of information and when I move my computer when it's plugged in, it doesn't suddenly remove itself from the computer like my last device kept doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller but Twice the Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB WD is smaller than the WD 1 TB that I purchased a year ago, I purchased to go with a non-functioning hard drive so Geek Squad repair would use to put the recovered data on it. Had previously wondered how I could tell apart 1TB to 2TB until I saw them both together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for video game storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge gamer and the storage on my XBOX 1 was filling up fast. I did a lot of research before purchasing this external drive. It was so easy to use. Just plug it in and the XBOX 1 will guide you through a couple quick steps. Simple! I highly recommend this external.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ssd drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive to pass my old picture wean I was yung and it was allot of them this little drive did the trick and it was very fast too

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Little passport allows big backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love passport drives. They are reliable as long as you don’t abuse them as in drop them. Best Buy has reasonable and competitive pricing and I received the item in perfect condition. I recommend this for anyone needing more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    2T portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good place to begin if you're looking to back up your work. Especially if it's a lot of pictures. These take a lot of space. The size is great, big enough to locate reasonably easy. While a thumb drive may be able to back up a lot of data, they are also easy to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice little drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third of these I have purchased, they are very handy little blocks of data. I use these for images and backups and they work great. They are, however, not as fast as other hard drives so if you're looking for a fast drive this is not for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and easy to take on the go. Enjoy having everything in the palm of my hand.

    I would recommend this to a friend