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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5104 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,104 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Stores well...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It does what you would expect. Good storage solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it is made by Western Digital, it works like a charm. Easy to use backup and security software helps secure my content. A 3-year warrantee from a great company give me peace of mind. I couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is compact and fast. The shape is easy to store in a side pocket on a laptop backpack or in a case. File transfers are incredible with the USB3.0 speed. Definitely recommend as a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    In Stock Reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Passport drives are very reliable. I needed it quickly and Best Buy always has these items available when I need them quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable, fast and well made

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, fast and quality made. Exactly what you want in a portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works as advertised, it is easy to find because of the colure

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter for Graduate school. She love it and how much space it has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, files transfer fast, easy to use. Not a bad price for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech folks formatted it for me and it has been flawless in backing up my iMac using Time Machine. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son stole it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the playstation 4 , 1 I purchased this item for my desktop computer in my office and he decided it will go better with his playstation so I guess it works well no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to see this at my local Best Buy this is such a must have for my kids who love to download and make videos. Simple to use and plenty of space Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly what it is designed to do. it's litterally plug and play. It is an excellent product and the price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lars C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup for my files both personal and work (if I feel/ need like working without VPN). Still have lots of room available.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Strange device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly as needed. It runs smoothly and I haven’t had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The Passport 2TD External Drive is awesome and rea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need a backup for your data from the main computer this is the ticket! Very convenient, easy to transfer files. Tons of photos, videos, word files. You name it. I have peace of mind knowing that all that information is stored in a safe place. password protected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport - great hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and works just like I wanted it to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great compact hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this in order to pull photos, videos, documents from my old computer so that I'd have them safely stored. And even though thats thousands worth of photos there's still a loooot of space left on the drive itself.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backs up my laptop daily and stores things I don't need cluttering up my computer. It has a massive storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external drives are high quality. Good transfer rates. Accurate transfers. I like the small size of this drive as it is easy to carry in my purse or tote. Great color too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what we wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for my mother-in-law we were able to remove her old files to add to her new laptop. I my buy one for my home use my old one is a 500 g.

    I would recommend this to a friend