4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,103 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    Long-lasting quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with no issues, I have an older model I have been using consistently for many years. It is compatible with your consoles (PS4 and PS5), I recommend using it to download any PS4 purchases to maintain open space for PS5 games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    WD always makes a good product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is easy to use. Set-up is simple. The drive is very reliable. Compact size makes it perfect for home use where low profile saves space. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Good hard drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and durable, sleek design. Easy to use and small enough to store easily.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so nice I bought one prior and this is the second one that I'm buying . They have saved my life when it comes to storage this is awesome it helped me get rid of a lot of personal pictures and files. It is easy to use lightweight and it's compatible with all my devices. If you looking for a product to help put your personal files this is a great drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    WD 2TB passport

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more B/U space for my image B/Us of my computer and this was on sale. Very pleased with its size and simple operation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport 1TB drive is a compact, reliable, and easy-to-use storage solution. Setup was simple—just plug and play. Transfer speeds are fast with USB 3.0, and the built-in backup software and password protection are great for peace of mind. My only minor issues are the short USB cable and the plastic casing, which feels a bit fragile. Still, for the price and portability, it’s a great external drive for backups and everyday storage. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    My Passport portable HDD 2TB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive with high capacity from known manufacturer. Small and portable. Plug in to easy start

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, plenty of space to save documents, photos, etc... very reliable I have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to set up. Backs up everything. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck -- Smaller and lighter than the old Seagate that was good but finally went to heaven -- Transfer rate is great -- I've been playing with computers and the like since 1963 -- Yup -- Old but good -- I tested this thing and it is 100 percent -- 2TB should take care of my needs for at least 5 years -- I hope the data growers use some common sense cuz (help support cuz - It is way more efficient) we humans can only use so many pixels to define a image -- May need advanced drives for politicians -- Stay Safe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Excellent performance, sturdy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. I use it for back-ups, and project portability. Very small, light, reliable. Excellent response time for an external device.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Does what it should.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big drive, small price, WD quality. Worked out of the box and now we have reliable backups for the inevitable laptop crash.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    WD is Always Reliable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this in a pinch and it has been amazing. Cannot recommend Western Digital products enough. They last a long time and work on everything if formatted to the correct format. If you want to be sure it works for both MAC and PC, reformat it to exFAT before storing anything on it. It will work on any OS out of the box, but it's usually best to re-format it to exFAT.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    You have to backup your documents and pictures

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Western Digital fan, good, reliable products at decent prices. This particular drive was a gift for our daughter so she could backup pictures of our grand kids, this is very important to Grandpa and Grandma. So if you are reading this review you are looking for a backup drive, just quit looking and buy it. If your family pictures are sitting on a 6 year old desktop or laptop drive you are tempting fate. I retired from over 40 years in computers/IT and as good as the technology is, I promise you it will fail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use. Reliable. Small profile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Simple Security!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new gaming computer for my son. had a list of things he wanted to transport from his old computer. A friend told me to just pick up one of these and save and transfer. I'm by no means a savvy computer guru but this was so easy to use it made me look like an expert! Small, easy, and can fit in your shirt pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Excellent data storage option

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 2TB portable hard drive is very compact and easy to use. Great value and excellent option for data and file back-up purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjiy the extra storage space Small light weight. adorable easy to maneuver with. Worth every dollar. Love the bright color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    The Perfect Product for Road Trips and Storage!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport is truly a lifesaver! No more multiple small thumb drives to pack along on appointments. These are perfect to set up multiple back up files on separate projects for large clients. I plan on purchasing additional My Passports (one for music only, photos only, etc.). These are especially convenient when you're traveling for business or pleasure. You can use it to save downloaded documents, photos, etc. in a safe place and organize them later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    big storage small footprint

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a month or so but it has been easy to use and very reliable so far. It is a nice size also.

    I would recommend this to a friend