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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,105 reviews
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive appears to be working. No problems so far. Purchased as part of Geek Squad factory reset of my computer. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with this drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are our go tos for external hard drives. So far, they have served us well, and the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met all my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been great and meets all my expectations. The product was cheaper than I thought it would be initially so I feel I got a really great deal on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Hard-drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the TB passport HDD as a storage drive for Tablo on air TV. It is working as expected. We enjoy the recorded shows without the cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed more memory on his PS4 and I was told by GameStop I'd have to buy it from there. They wanted $100. I went online and ordered this one and it works amazing. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External 3.0 Portable Hard Drive save my life. It's a reasonable price hard drive for all my 10,000 or more photos and file that I could of lost when my computer needed some major work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great External Harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this on my PS4. The transfer rate is fast. The size is great and stays out of the way. USB powered which is nice. Was plug and play out of the box. The PS4 formats it to what is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport 2 TB External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back-up / storage hard drive. To be used to preserve extensive photo collection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite pure WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically the drive works; I was able to copy almost 1/2 tb of photos to it. However, the backup software “provided” with the unit was NOT WD Backup as I expected; apparently WD Backup is no longer supported. WD outsourced the backup software to Acronis True Image who requires you to register for a free 4 yr license. After 4 years? Would I be able to recover it if I didn’t have Acronis‘s software? WD didn’t know about that. So, for now, it’s an inert storage device which is its intended use until I identify a backup software that simple enough for my needs. *Footnote to”would I recommend this”: If you know Acronis or don’t mind, it’s probably a great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the storage would recommend it to anyone looking for an external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage drive for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just amazing I absolutely love it for my PS4 much more room for games 100/10

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a reasonably priced external hard drive for the Xbox one. This was perfect it works well and am super happy that there is more space for downloads!! I would definitely suggest it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Great quality, easy to use, and worth the price!”

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It is indeed a portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it will do, saves data. Got it on sale for like 50 bucks while the other colors were 89. Not sure why a blue drive would cost more, but it all worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased another WD backup that did not come with any software. What a nightmare. The MyPassport was very easy to install, download the software, and viola, you have a regular backup scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS5, easy to plug and start saving games onto this to make room for games. Works great if you have the PSNOW and need room to download games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to back up all my files and pictures to this external hard drive. This is my 6th one I’ve purchased. I usually fill one up every year.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent portable backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased several of these WD portable drives over the years, and all have met my expectations. I used this one to make a copy of family home videos for my son and his family.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I regularly used this product to store my essential files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had questions about the install and called the manufacturer's customer service line and received prompt a live agent to answer my questions. Very pleased with this product and service.

    I would recommend this to a friend