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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,105 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great External Harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this on my PS4. The transfer rate is fast. The size is great and stays out of the way. USB powered which is nice. Was plug and play out of the box. The PS4 formats it to what is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport 2 TB External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back-up / storage hard drive. To be used to preserve extensive photo collection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite pure WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically the drive works; I was able to copy almost 1/2 tb of photos to it. However, the backup software “provided” with the unit was NOT WD Backup as I expected; apparently WD Backup is no longer supported. WD outsourced the backup software to Acronis True Image who requires you to register for a free 4 yr license. After 4 years? Would I be able to recover it if I didn’t have Acronis‘s software? WD didn’t know about that. So, for now, it’s an inert storage device which is its intended use until I identify a backup software that simple enough for my needs. *Footnote to”would I recommend this”: If you know Acronis or don’t mind, it’s probably a great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the storage would recommend it to anyone looking for an external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage drive for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just amazing I absolutely love it for my PS4 much more room for games 100/10

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a reasonably priced external hard drive for the Xbox one. This was perfect it works well and am super happy that there is more space for downloads!! I would definitely suggest it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It is indeed a portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it will do, saves data. Got it on sale for like 50 bucks while the other colors were 89. Not sure why a blue drive would cost more, but it all worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased another WD backup that did not come with any software. What a nightmare. The MyPassport was very easy to install, download the software, and viola, you have a regular backup scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Great quality, easy to use, and worth the price!”

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS5, easy to plug and start saving games onto this to make room for games. Works great if you have the PSNOW and need room to download games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to back up all my files and pictures to this external hard drive. This is my 6th one I’ve purchased. I usually fill one up every year.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent portable backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased several of these WD portable drives over the years, and all have met my expectations. I used this one to make a copy of family home videos for my son and his family.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I regularly used this product to store my essential files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had questions about the install and called the manufacturer's customer service line and received prompt a live agent to answer my questions. Very pleased with this product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB My Passport External Hard Drive Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old external hard drive died bought this one due to its price. Its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice color, good storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For one I love the color of it. Second I love how it has a huge amount of storage for the size it is. It can easily fit anywheres I would like it to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storage for ps4 games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to put ps4 games on to hookup to ps5 to save space on my new system it works out great I put several games on it and still have space left for more works great easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive - space and price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing another storage for the small of a external hard drive. The pricing keeps getting better and better to secure your data on these drives. Very satisfied with this particular drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An emergency purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed. I bought this passport to try and get my saved items from my laptop. I am a 63 year old grandma. I was able to use this and salvage everything from my laptop! It is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store my work from my old laptop and the transfer process was easy. I was able to log into my Dropbox and OneDrive accounts and have the files moved over. It is small and easy to carry.

    I would recommend this to a friend