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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,105 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my hard drive to backup all of my work and my pictures. The 2TB feature is wonderful - it has so much valuable space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport 2TB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily portable and easy to connect and use. I'm not a technical person and I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use, Windows, Ubuntu and Chrome and this drive interfaces seamlessly with all platforms. I am impressed and plan on buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to transfer the items over! Had enough space and looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You can not go wrong with WD EXTERNAL HARD DRIVE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with WD EXTERNAL HARD DRIVE A great addition to expand my laptop storage. Super portable, light, and FAST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for PS4 and now also used on my new PS5. This is absolutely silent and very durable. Been toting it around in my school back pack all year and still works like day 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as intended, affordable storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for external hard drives on best buys website, I had used the filter tab to select solid state drives. This was listed in that category. However, no where on the item description did it say it was a sdd, and that is my fault for not being more careful. Ended up buying it and when I first used it to my surprise it was just a traditional hard disk drive. It wasnt a massive let down being as this is fairly affordable and again I should have noticed for the price it was too good to be true. Now to the actual product; it works pretty well for a 2.5" drive. It loaded my games fairly fast and read/write was fairly decent as well. The built in software works great too... During the covid 19 crisis and everyone working from home, portable storage is almost impossible to find locally which was also a battle to find one in stock anywhere. All in all I would recommend this to anyone who is looking for affordable storage on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my hard disk drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive few weeks now to download my Native Instruments. So far, it's been running pretty smoothly. I would get a travel case for it. I will update...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Another great WD product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product perfect price point does exactly what I need it to and doesn’t crash

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    works like a charm

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] and we begin to rock! Steady! steady rockin all night long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD - Passport 2 TB works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this device to do my backups for computer, including a lot of photos. The Passport is easy to use, installs instantly, and fills my need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable Hard-drive is fantastic. It has good safety features to prevent others from accessing without your permission. It's small and very travel ready. So far I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this around Christmas and wasn't sure it would store everything on my computer that I needed to store but it did. I use this as an additional back up and can take it with me anywhere,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital Products are affordable & durable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthy investment. Most of my drives have been WD over the years, and my longest external lasted over 6 years. Take advantage of the price here as you are getting quality to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact, high capacity, fast hard drive! Runs quiet, runs from just a usb hookup, high capacity. Has been working great since I purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my wife and hope it will last her long enough to serve her needs for several years. She's only had it for a month and seems quite happy with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the quick response when moving files from computer to this. Quick and easy. The store rep suggested this partition item, and so far I've been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    EXTERNAL DRIVE IS PERFECT FOR EVERYDAY USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE LITTLE EXTERNAL DRIVES.. MUSIC MOVIES WHATEVER THIS IS MY 4TH ONE AND WILL NOT BE MY LAST UNTIL THE SSD COME DOWN IN PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use my Husband at first was wary!! Now he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of storage capacity at a reasonable price. It did exactly what I needed and would buy again.

    I would recommend this to a friend