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Customer Ratings & Reviews

$181.99

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,105 reviews
  • Rated 4 out of 5 stars

    lots of storage for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good value. It's my backup device. It was on the slow side handling the "restore" (my reason for 4 stars) I needed to do with Carbonite. However it got the job done. It also had good independent reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, fair warranty policies, customer sup.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fav brand for years. Tried Seagate and resulted unreliable, prone to fails, HORRIBLE and Unacceptable Customer Support, Hidden, deceiving and shaming return policies. Had Seagate lasting within deceiving Manufacturing warranty, stopped running locking thousand of of my photo collection. I worked in IT for years and never had problems with WD products. Do yourself a favor have a couple of WD and make duplicates backups,,just in case one fails.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photographer who needed a nice drive to serve as a backup to large RAW files. This hard drive works well and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Recommended for storage needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that lasted a few years but finally died. I like the design. The lines add some extra grip. I usually just add movies/shows and just plug it into a tv and it's good to go. Plenty of space for so much stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use, have loaded multiple large files, about 4 years of photographs, and large scanned art work it didn't even leave a scratch on the amount I can still yes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Fast, Cool Colors, Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hardrive for my Xbox one, works great , i have had a few WD before and they’re really reliable. Like the cool colors makes it easier to distinguish if you buy more than more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy software installation and use. Plug and play use has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Got a new computer so had to save my stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to upgrade our desktop and wanted to save everything. I’m not particularly tech savvy so I watched a couple of You tubes to see how to use it. Easy peasy. Plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality product. We got at a good price! thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality at an affordable price! Would recommend to anyone looking for an external hard drive l for files and photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job! I am not “techy” by any means and this was super easy to use. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked beautifully! I needed this after my computer was hacked and the technician came and installed it and in no time my computer was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than it works as described. I love the new design but I wish Best Buy offered more colors. I only trust Western Digital for my hard drive needs and the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The best external hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I purchased this. The storage and security is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has been a favorite of mine for years. This model works great and is very easy to use. Simply plug and play. It can store millions of pictures or hold an entire backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy storage for laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my nieces' Macs. They had no problem setting them up and moving their data. They are starting college and needed more storage than that available on the small HD on Macs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pleased to day, this accessory has come in very handy. Im able to save files from the Computer and free more space. Is very easy to use, great quality.. I recomend it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact yet powerful this little device is. Wanted something that I could easily "grab and go" in case of an emergency. This external drive provides that peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compact, colorful, reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a failed external drive used for Time Machine. The WD drive has been reliable and takes up less space than the previous drive. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product, a solid value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the newer slimmer form-factor. Everything was "plug and play" with my Mac and I know Western Digital stands behind their disk drives.

    I would recommend this to a friend