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Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive as a reliable, easy-to-use, and portable storage device with ample space. They appreciate its compact size, reasonable price, and variety of colors. However, some users have encountered compatibility issues, particularly with Mac computers, and concerns about software complexity and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,874 reviews
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    WD External Hard Drive 2TB - A Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive a couple of months ago to transfer my data from my old PC laptop to my new one. It was a good decision. WD drives are affordable, reliable, and easy to use. This one was just plug and play and didn’t require any formatting to be compatible with my device. The newer solid state drives might be a little faster in terms of loading your data, but this one hasn’t given me any trouble. And it’s a little more affordable than an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Portable
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for File/Photo Backup or Game Consoles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this alongside a new laptop and was easily able to use it to transfer everything from my old one to my new one in one sitting. For a while it was stored in my laptop case, where it's so compact and thin that it hardly existed except when I wanted to use it. And since I got my PS5, it's been plugged in there as extended storage for back-compatible PS4 games. PS5 games install to the console SSD and PS4 games automatically install to this instead. It doesn't give that speed boost of an SSD, but it's not supposed to, and I haven't been worried about storage space ever since. I have dozens of games on it and it's not even half full. Highly recommended for PC or console use, as long as you recognize that it's a hard drive, not even remotely a slow one by their standards, and you'd pay at least double this price for this big an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Storage

    Rated 5 out of 5 stars

    10/10 would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, lots of space, small and can eassily fit in a purse to use when traveling to different properties. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Storage

    Rated 5 out of 5 stars

    I love the size & color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Small & portable and just perfect for what I am doing with it. Plenty of room to back up all your important files. My other backup drives are to full to copy my very large music file that can't be replaced so this Hd is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4 PRO extra storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage space for my ps4 pro. Have been using it for about 2 yrs now without any issues. Compatible with the ps4 pro, works great does what it should. Very reliable so far,Great buy and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Small

    Rated 5 out of 5 stars

    Great storage device.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller external storage device if you need more space and you want something small and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very solid external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small collection of hard drives that I use to store raw images and WD makes some of the best ones I have, they're super reliable. I do find that these are a bit more heavy duty than other brands, namely seagate. However, I don't love that it has a USB rather than USB-C, and the device can be pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Perfect photo storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small and compact this is. Love that it had options for colors so we can tell mine from others. Holds amazing amount of pictures that I haven’t even scratched the amount and cleared off laptop and phone full of years of pictures. The pictures are the blue one but the black one is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Storage

    Rated 5 out of 5 stars

    Very Compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact,light weight and on sale. Plenty of storage for the price. Highly recommend. Thank you Best Buy and Geek Squad. A+

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS4 !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I needed more room for my PS4 games. So far so good, easy to use and super sleek. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Package, Lots of Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing some spring cleaning and I have several old laptops that I have been holding on to for years. Mainly because they have documents and photos that I might possibly need someday. I made an appointment with the Geek Squad to backup 2 old laptops and my current laptop. I bought this little hard drive because it was on sale and I am extremely happy with the purchase. It got everything. Documents, photos, videos!! So much stuff with lots of space left for more! Also, you can take it anywhere because it fits in the palm of your hand. I highly recommend this compact, powerful hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality drive from western digital just plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Format To NTFS To Watch Using Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Windows 10? Works great! Will it work for TV? You Bet! Will it work for Movies, Music, Files? You bet! IF you have some old movies that you aren't breaking copyright laws with, using WIndows 10, when you get it, plug it into a usb, when it shows up, RIGHT Click on the drive. Scroll to "Format", Should pop up a window look at "File System" if its not already on NTFS (default) then make sure it is on NTFS (leave the allocation size alone) click "Start", it will pop up a warning letting you know you are about to erase everything on the drive, GREAT!!! Do it! (It's brand new, you have nothing to lose) Give it a few seconds, If theres no files on it.. and wah lah! It's formatted for TV :) the write speed? Says online "Up to 60mbs" uhhhh, No! More like a steady 100mbs. Works great! But again, assuming your not breaking copyright laws, if you are using Windows 10, (may work for Windows 11, idk) and want it to work to play on your tv, you have to format it, it's VERY simple to do and.. you'll be able to use it on your tv .

    I would recommend this to a friend
  • Pros mentioned:
    Small

    Rated 5 out of 5 stars

    Perfect small and love color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small and compact this is. Love that it had options for colors so we can tell mine from others. The color is a nice sky blue too. Holds amazing amount of pictures that I haven’t even scratched the amount and cleared off laptop and phone full of years of pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small and convenient for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice for storing. It works with my Apple phone directly connected to store my photos and videos and clear space on my phone

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    AThomas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually needed if you own a HP Streamer, because it has a small drive that should be free for windows 10 updates, and all other programs stored on my WD Drive, my goal is to move the Windows10 system to my WD drive, but I need to buy additional software to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great for quick backup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the 2 TB USB 3.0 drive to image several laptops and pc that I just upgrade to Windows 10. I also used it to restore the image to new SSD drive to replace the old HDD. Works great. The other day, my wife 6 months old PC data drive died ( just totally disappeared from my computer). I was able to pop in a newly purchased WD blue and re-image the data drive from a recent image. Now I have about 5 WD USB drive from 1tb to 4tb. Lots of image versions of the multiple laptop and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Small but compatible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to purchase. Very convenient and can take it anywhere. Works with MacBook Pro. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Durable for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, great WD product. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I like the color. I will recommend this item

    I would recommend this to a friend