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Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,075 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    EASY TO INSTALL & USE EXTERNAL HARD DRIVE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was really super easy to install and use. My son needed it to get additional storage capacity for this HP laptop. I gave it to him and he installed it and was using it within 10 minutes! I highly recommend this hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Western Digital hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the small size of this memory device. It is also very fast. I backup my entire All-in one computer on it. Western Digital is a brand I have trusted for many years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but needs better setup instructions...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an external backup of my desktop files. Has a lot of options and feature that were initially overwhelming for a non-IT expert. Wish it had better, more simple instructions on how to set up routine automatic backups. But, after watching some YouTube videos its was fairly easy to figure out; and once initially done it is fairly straightforward after that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Simple and easy device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is great! I needed it to temporarily hold about 1TB worth of files that my laptop could no longer hold and everything is went smoothly. The set up was easy and using it was very simple. It did tend to get very warm with prolonged use but other than that there were no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great 2GB external harddrive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and fast data. I use it to store hi-res video and there is zero lag or pixelation on playback. Excellent and great price. Silent and efficient. Excellent for backup storage and data recall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with our PS4. Works great. Cheaper than the PS external hard drive and does exactly what I need to save PS4 data. I would recommend to others and buy again in the future. Thanks for the recommendation when at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WD - My Passport 2TB External USB 3.0 Portable Hard Drive because my new desktop PC has a solid state has "only 256 GB" of storage. I LOVE this solid state external hard drive! It is very small and portable and has 2 TB of space!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good space for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a large but fairly compact storage drive to tuck away items that I wouldn't be accessing quite frequently. I saw this one on sale and picked it up. So far it has been great. I'm using it with my Mac Mini and other than noticing that it takes a little bit to pop up, it has worked without issue. I'd recommend it if you catch it on a good sale!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Portable Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable device to store photos from the iphone and this was the perfect size and was priced right. was very easy to use, just plug into the USB and was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good backup drive for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and reasonably priced. I was initially disappointed that Western Digital no longer adds its "passport" interface. This product uses Windows File History features directly. However it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good product. Exactly as expected.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Lots of room to store files. Not much more to be said. It’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Buy it again and again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, and easy to use. I have purchased this brand several times, for other family members. Having an extra copy of important files is necessary, but you don't want it to be a technological nightmare. This is a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra space on my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Holds so much data. I bought it for extra space on my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact for easy transport and real simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD Portable Hard Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, WD Portable External Hard Drives don't disappoint. Small, lightweight and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my previous external hard drive. It was easy to set up and move my data. It's light weight so it's easy to take anywhere or store when I'm out of town. It come with security options I haven't had a chance to use yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    External storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim great product real easy set up and use cant beat the price for storage size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome External Hard drive, I have known Best Buy for 12 years and I have been using Western Digital products for 10 years and I trust both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good external hard drive, with security featu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good external hard drive. Good performance, nice security features. My one complaint is that it gets warm over long use. This doesn't seem to affect its performance, but I worry about how it might affect longevity. That aside, I've been very happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price available at most best buy locations for the amount of storage. Speed is fast enough for my needs.

    I would recommend this to a friend