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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,093 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was able to backup everything on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    passport ext. drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i use to back up all my pics and files and its portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard drive for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for your portable needs. Easy to use and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable Portable hard Drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this hard drive for all my current saved files; very convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Passport 2TB external hard drive is terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is a nice small size and it works well. This is my third My Passport drive. I have been happy with all three.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drive at a nice price. The color also helps the person who it was intended for use it as they always forgot to back up their MacBook air.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    my passport

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product is work good and i like buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exthard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive. Easy to use, plug and play. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this drive has been reliable. Using it as a side drive to backup old files.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box, though software didn't load easily - therefore, I merely copied and pasted files onto it, using it as a backup to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great old school hard drive usb only for pictures and videos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product for storing school work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in hopes of freeing up storage so I could download games to play. Turns out, I haven’t used it at all really. Still a good product and if you’re in college this is A MUST!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super quiet and fast, and it is really durable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a maintenance guy who takes a ton of pictures and has been great so far. Easy to set up and move your pics over.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great accessory for a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's entire collection of PS4 games can be run from this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was able to download pictures and files in not too long of a time. Great price and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lightweight with great Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to save data from my laptop and have enough space for every day use. This is lightweight and provides ample capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    date storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product - the cost is reasonable and the storage capacity makes it a good effective value product

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the Western Digital external hard drive. The drives last for a good time, no need to worry about having the drive go bad on you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport External Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport external is used for financial records storage. It is handy to take and go, if needed.

    I would recommend this to a friend