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Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,112 reviews
  • Rated 5 out of 5 stars

    Great purchase, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's red so I'm less likely to lose it. It holds all the data from two laptops and has space for more. I really appreciated the support I received from Trey at Geek Squad Torrance. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for extra storage Needed extra space quickly and this drive was in stock at a great price. Couldn’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable cover, portable and holds a lot of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, I originally bought it for future use. But it’s very convenient, easy to use, durable and come in different colors. It’s portable and easy to take with you while traveling as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Challenging Mac Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up on a MAC was not easy for an average person. Im well versed in computers but am not a techie and it was frustrating to set up. Once I got it going, it works well. A bit slower to download bc of the extra step on a Mac, but I was moving some large files.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to transfer the items over! Had enough space and looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but big

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is small and compact and has plenty of storage space. We travel and my wife is a photographer who takes a lot of digital photos as well as video. This device holds it all without compromising space in her camera bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to see this at my local Best Buy this is such a must have for my kids who love to download and make videos. Simple to use and plenty of space Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was perfect plug and play on an 8 year old computer was very impressed i was more impressed with the service i received from your employee who helped me out his name was Tanner i will look for him when ever I go to your store for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son stole it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the playstation 4 , 1 I purchased this item for my desktop computer in my office and he decided it will go better with his playstation so I guess it works well no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Windows backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a dedicated backup device for a Windows 7 PC. No problems or surprises. I'm using Windows Backup & Restore, not the WD utility. Just ordered another for a Win10 PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for additional storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this originally for a ps4 backup external drive. Worked like a charm. Now i just use it for additional storage. Love it. Powered by the USB port connection so no external supply needed. No errors and working like a champ so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savinggrace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage. I had lots of pictures on my phone and camera. It holds all of them and I still have lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy software installation and use. Plug and play use has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plug and load

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works no problem just plug it in and start to download. There is one thing if you have an older tv this might not work I have s 1 tb passport that works fine with my older tv but tha 2 tb has different software so older tv's might not work. Just google it im sure there's a video that will show how to fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this very small trim external drive. Just wish it had a longer connection cable. Had to set it on my computer unit (which is under the desk) as cable not long enough to set on desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good device, worked well right out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a non-SSD, very thin and efficient, pretty fast for an inexpensive drive. No hesitation, tracked moving files while and saw very little slow-down. Based on my experience I'd recommend this product. Glad I bought it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine. Yes, huge-capacity hard drives can hold more, but if one fails, you love a large number of files. Ever since that happened to me, I've been using the smaller hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Curbside Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online, and the process was easy and quick. When I got to the store to pickup curbside, Ken was there immediately and was extremely professional, knowledgeable, and courteous. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy My Passport because I can password protect my data. This drive is even smaller than my previous one. They are ready to use right out of the box. Just plug it in and it is ready.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of WD 2 TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive was bought to clone my original hard drive in order to upgrade to windows 10. Cloned without any problem and now this drive is stored as a permanent back up until I am sure there is no problems with 10, then will clone 10 and save as a backup. Quick drive, easy to plug and play.

    I would recommend this to a friend