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Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 5,075 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tiny, reliable, inexpensive - what's not to love??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I add a new computer to my "collection", I get a WD My Passport drive for its backup. Tiny form factor, bullet-proof performance, can't be beat - especially at this price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job just fine. The cost to benefit ratio is great, in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy, great investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot smaller than I was expecting which was actually a plus. It is light and easy to store. It works as expected and is a great tool to reduce memory usage on my personal laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great quality, easy setup I use it for backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using my WD 2TB external drive for backups, it is easy to set up in my business laptop and fast to complete weekly partial backups. I suggest that you get the carry bag to protect better this drive and store the USB cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and had lots of storage left. Great Storage Device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PlayStation pro and it has gotten me so much more space and it's awesome cuz it's portable you don't have to insert it into your machine it's amazing and if I'd buy it I'd recommend it to any friend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Extended Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my computer's main hard drive has begun to fill up I picked this up to hold my media files, and it's been excellent so far! Fast access and transfer, no problems playing through media player or VLC. An excellent deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    GREAT HARD DRIVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT OMG !! I LOVE THIS HARD DRIVE SO MUCH!! it’s surprisingly easy to use and it has a lot of space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good portable hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store more games since my storage on my gaming laptop wasn’t enough. It serves its purpose for the price! Recommend if you want a portable hard drive that’s not too pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Tons of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has saved me time and money. Being a music producer using this drive has made my workflow 10x faster

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great with games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, does pretty well with video games too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD My Passport 2TB External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage, portable, and easy to use. Security was a must. I got all of the above with the WD Passport 2TB. There were higher and lower storage, but 2TB was enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Personal external SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great capacity and easy setup. Even has password protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumb drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a music artist and this has not failed him at all, it helps save and moves over all of his work and keeps it in a great place ! “Tevo Mac” is his artist name and he has new releases !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Gets the job done in backing up my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad choice, but I'd only recommend it to cautious folks. I’ve had a few scares with it, and over time, it hasn't been as responsive as when I first started using it. I'd say it's better for smaller projects like photo editing and design work, but not ideal for video editing or animation.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We're sorry for the inconvenience caused to you. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible. WDConnections

  • Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some things to get clear with this product: Quality: This external hard drive has a very high quality feel, the case is well designed and the read/write speeds are consistent in benchmarks. Ease of use: I have to give this portable hard drive a 3 out of 5 because for some reason even after I plugged it into my pc, it didn’t even tell me that I had to format it even though all the disk space was unallocated, maybe I got a bad unit or something but if someone who didn’t know how to format a drive got this, they’d probably have a hard time figuring out what to do with this product. Other than that it should just be a simple plug and play item. Value: even though it’s not stated directly on the box, this is a 2TB SSD that’s inclosed in the housing and in fact not an HDD which is good news, usually you find 2TB SSDs to be hundreds of dollars because they are so fast but this one was about $90 and was a great deal, if you are running low on space this is a great option to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable brand so never have to worry about it failing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work plug n play. Works as advertised. Great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Get this portable hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable value for the price. This was easy to add to my computer. 2T is a lot of storage for something this size. The added security features add to this great value.

    I would recommend this to a friend