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Customer reviews

Rating 4.7 out of 5 stars with 5100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,100 reviews
  • Rated 4 out of 5 stars

    Great portable device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable storage device. Found one at great price at the storage amount I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for someone that is looking for ease of use and has good portability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable and cheap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a small backup drive. Easy to use and cable was included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Needed to replace my external drive on my PS4 and worked like a dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Women...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she thought her thousands of pictures and videos weren't going to fit and they obviously did and didn't even put a dent in the memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the same product years ago, so I decided to purchase another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB backup storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good value for a very large storage device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good performance for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with product with a good price. Need extra storage and it solved the need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performance is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs good, does what its supposed to. Reliable and speedy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for receipts

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very fast when it comes to saving your receipts! The feature of also adding a password is neat if your saving important information. I would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is a great value, what isn't is the amount of research I had to do to make it useful. It didn't come with any instructions at all and it wasn't until I searched the WD website did I find the backup downloads needed. Set up was easy enough, but it didn't take long to run out of space. Why,? I don't know, but it is twice the memory size of my entire laptop. Learn more about this device before buying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great harddrive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great harddrive to extend your ps4 storage. Can be use as an internal or external harddrive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and holds a lot of data. Good product so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the back up system has worked OK. Can be very slow at times but is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive for console gaming purposes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive nice cheap works extremely well. I use this one for my Xbox and it works perfectly fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Passport 2 tb external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 2 tb hard drive. Western digital makes quality hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable for Me !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second passport, had the other for few years , never had any issues…just purchased this for backup certain files…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my Surface laptop. Attractive red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, immediately recognized by my Microsoft Surface laptop. Easy to use and fast. USB 3.0 means really fast data transfer. Am not using the auto backup with my Surface, but I have used that software on another computer and it seems to work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential to keep backups of work stuff. Super slim and portable design!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, portable, easy to access. This is a great product for all types of users.

    I would recommend this to a friend