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Customer reviews

Rating 4.7 out of 5 stars with 5100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 5,100 reviews
  • Rated 4 out of 5 stars

    Great back up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, light, and has plenty of memory. I use it for my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Very easy to use.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to transfer items to and from. Lots of storage. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Passport -WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for a large file backup, small and portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable. Easy to store when traveling. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive worked like a charm! Ran with a PS4 nonstop even while the system was off. I'll be formatting it later, but this drive is worth it's weight in platinum!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid 2TB Backup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and reliable 2TB Backup device which is easy to use and install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than sufficient to meet my storage needs. Good Value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great storage, terrible software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on sale and it is a great value in terms of storage. However, the hardware encryption functionality apparently requires installation of WD Discovery. As part of the install process, you have to decide if you want to share data with WD (ostensibly typical system functionality info). However, what is not made clear is that by selecting 'No', the software WILL NOT INSTALL. Multiple online users report the same issue but that it magically installs when 'Yes' to data sharing is installed. So, I will have to use another mechanism for encryption because I refuse to have mandated data sharing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for storing data long term

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat device. Affordable and stores a lot of data. Works well with windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used yet, will download pictures and other important documents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive works well. Have not had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good memories

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large memory and good to have it fo store more photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to backup photos. I have not used this one yet but have another one I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. Would recommend this product today

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage drive is light weight and easy to carry. No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item help to keep files outside of computer, make the computer run quickier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAM saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I can use Final Cut Pro on my Macbook Pro once again. This has been a life saver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage at a Great Price. My son uses this for additional x-box storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with the external storage. Easy to use. Absolutely plug and play. Great value, storage size for the price. I am happy with it. No problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This portable hard drive is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's laptop didn't have enough memory on it for all her projects but it still works well otherwise so was glad to get this external hard drive so she didn't have to spend the money to buy a new laptop just yet.

    I would recommend this to a friend