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Customer reviews

Rating 4.7 out of 5 stars with 5100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,100 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed 1 to replace an older 1 acting as a backup drive for my pc. I trust Western Digital more than the others and this came in on the mark as far as price and size capacity. It also arrived earlier than projected, which is always a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would purchase again! Easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Passport External USB 3.0 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup works well. No problems. I am very happy with it/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport - External Harddrive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with in HP laptop. Only downside is that I also wanted to backup my old Apple iMac - once the Passport has been used with one type of system it will not also work with the other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive for my daughter to store all her pictures on. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool. Works good. All my files. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing pictures. Makes photo labeling and sharing easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go wrong with this deal. WDs are the best for the buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive. Pretty good but for the price Is say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. We’ve had it for a few weeks and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Only had it a month but I always had good luck with WD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size to use especially on multiple devices - and be able to take with you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Size Large Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device to store your pictures with good portability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Store your digital memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good investment for storing your digital precious moments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as I needed it to. Just needed to back up my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed as my older passport was starting to act up and this was needed to prevent my passport from crashing. It was good to see them on hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues and the writing speed is decent, hoping it lasts a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok backup storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works perfectly and can be used on xbox, ps4 pc and Mac however you will not get the full 2tb when I plugged mine in it said that I had 1.6tb available, tried formatting it and still the same, that's 400gb that I can't use on the device I understand that some is needed to be used by the system to make it run etc but not nearly half a terabyte

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping files safe, whether its for work or personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am impressed with my external hard drive. A Very Good Product. Needed to back up some important data from my computer. Never can tell with a computer when it will crash and lose all your data. Thank You.

    I would recommend this to a friend