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Customer reviews

Rating 4.7 out of 5 stars with 5100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,100 reviews
  • Rated 5 out of 5 stars

    WD 2TB passport HD with 256 bits AES Hardware encr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the prior generation of Western Digit passport with 256 bits AES hardware encryption, this portable hard driver is way thinner and light weight. With 2TB (around 1.81TB actually), you’ve got plenty of backup space. For additional $10, you can get the Passport Ultra version from Best Buy, but they are pretty similar except for the USB interface. The cool thing is that it comes with a free one year cloud subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as external storage for my PS4. Comparable, like the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance was really good, light weight, easy to carry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug and play, ready to use. Lots of extra features with the cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The drive is good, but the software isn't.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive itself is good. Very small, fast transfer rate. However, the automated backup software isn't that great. I constantly get errors while it's attempting to back up that the drive is locked. There is a sleep option on the drive that I enabled and you would think that the software could "wake it up" to start the backup. But apparently not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect multi-use storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use as an external HDD for my Xbox One. Re-formatting this was quick and easy, and have had no issues (knock on wood) with data transfer. Cost is significantly less than a marketed Xbox external HDD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for external back up to all your files if you trust the cloud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fulfills it’s purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do, with minimum fuss. Easy to set connect and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable storage for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this one to hookup to my mesh router for shared storage. It works very well, and is able to read/write from a couple different computers without much hiccups. Was able to stream a movie from it while my wife transferred files to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Basically plug and play. Worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recomended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straightforward. No complications when setting up or using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my laptop very will. Fits snug with a lot of protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for some extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what i needed to free up space on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad CARLOS, very helpful with the passport to have my files on a hard drive after we had the computer compromised this a great service not only for the hardware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good have not really used a whole lot its hooked up to my PS4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Easy to use. Using it to store photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and reliable the price was ok not to bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hindsight is 20/20 so backup and relax!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security for your data at your fingertips! While the cloud is nice, having an external storage device adds a touch of spice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD hard drive storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact to bring any place and fast downloads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD my passport 2tb ext drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well and no issues with the drive. recommend it.

    I would recommend this to a friend