Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 5,100 reviews
  • Rated 4 out of 5 stars

    Great for saving pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have more space on my phone and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for off-site backup of archived projects for my office and it works just as it should. Easy and fast to move items on and off of it and it's pretty small and easy to store. Almost wish it was a little bit bigger so it didn't get lost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safely stored my information

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD external hard drive. I had a computer failure and this hard drive saved all my information and transferred easily to my new Mac Desktop. A lifesaver!! Easily backs up my computer hourly in Time Machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive, no instructions.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Passport drive that I own. They work great. Good applications included. But would it be so hard to include setup instructions. Even looked on the WD website with little help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the PS5 so don't be afraid to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage and slim size!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was delivered quickly and the product Was just as advertised. I was able to transfer all my photos and document files from my laptop to it very easily. I’m very satisfied with this card and will purchase it again and recommend it friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the small size!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the beginning of the acknowledged pandemic in the US. Drove up to the store and trusted them to choose the right external portable hard drive for me. It wasn't quite big enough to meet my needs, but close enough for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I had it for a month and havent had a problem so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable. Works okay with my MacBook and windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wanted Blue but this was cheaper

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to back up my laptop. Love the portability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It saves data when i need it to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive will save your data as you need it to when you need it to. It will save quickly but not as quickly as the black or the red one, I believe that is why it is priced lower than the blue and red one. I think the red one has a hidden boost for speed and that is why the same product costs more for the red one than the blue one. ¯\_(ツ)_/¯

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of things

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good times. Good people. Live laugh love amirite guise?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large capacity drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option if you need a portable drive to copy large files and do backups. The only complaint I would have is the speed at which it does it! An SSD drive works much faster but also costs much more. If speed is not a priority then this drive should do fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gift for my son to have more storage for his Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer BAckup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this device to back up all the data on my desktop computer. The process took several hours. It worked well although I have only had it for a short time so can't speak to issue of how well or how long it will take to backup next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does and holds plenty of pictures and music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works and has a reasonable price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and was available when needed. Don’t know what else I can say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More memory

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to load all the games I want. Much needed upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this and the fact that it is lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable. Cheaper to bye the blue vs black model.

    I would recommend this to a friend