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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,100 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have around 6 of these drives currently in use for backup and have only had one fail in the last 5 years. Best feature that they are USB powered and do't need an external electrical outlet, like the MyBook series.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2TB of extra memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug and transfer. Price point was high

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fine thus far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is currently working as expected. It saves data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use this is the 2nd 1 i purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it for the capacity and price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is a mechanical drive inside a sealed case. If you will be transferring a lot of data (dozens of gigabytes and/or thousands of files) it will get hot. I put a little fan on it during those times. Works with all common file systems, just may need reparationing and formatting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all my Family pictures and videos saved on this so if anything where to happen to my laptop my memories will never be lost didn’t want to pay for extra cloud memory so I invested on this one time thing with my own password to access

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues found yet moving between windows and a Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed it to do. No issues. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Good value and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricier than it should be for only 2TBs, but can't complain that much. Where else are you going to get a decent hard drive quickly these days in person when you need it? If you have time order online. But it's a dependable drive. Good for everyday storage tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Truly plug and play. Also stylish design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used this item to backup files from my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for games

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds alot and easy access to the games we moved to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech consultant EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad technology consultant Zae Sullivan is EXCELLENT!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good external drive. Compact and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Drive with built-in encryption

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit. I loved the first one so much that I bought the second without any hesitation. Its very fast for what I do (backup my Documents, Pictures, etc.). Didn't bother to note down the timings but it was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use, good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for a backup. I didn't originally plan to purchase a portable, but got upgraded when BB couldn't find the one I came in for which was supposed to be in stock. It's nice that it doesn't require an external power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great staff,nice and friendly. The whole store was extremely clean. Everyone followed all covid guidelines. I could just hang out here every day. Love this place, this location. Be back soon!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was perfect plug and play on an 8 year old computer was very impressed i was more impressed with the service i received from your employee who helped me out his name was Tanner i will look for him when ever I go to your store for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy since it was on sale. Very handy and easy to understand how to transfer important files. Our computer suddenly stopped working and its good the Geek squad was able to save our impt files.

    I would recommend this to a friend