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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 5,101 reviews
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black I bought a new All-in-one computer and this external hard drive backs up automatically. Great feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST Is Always Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting and waiting and waiting for a backup to finish on my desktop I decided to get one of these. Backup is now finished. I would be still waiting if I did not buy this MUCH faster drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent drive. I've purchases about 5 of these over the years and they're all still going. Good value for the money. WD's support is solid. Sadly, the drive died shortly after getting, but the RMA process was fast and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful products, knowledge, and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used my "new" backup drive due to all the pressing matters the today's world presents. But my entire purchase experience was perfect in all aspects! Keep on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good capacity for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity hard drive for the price easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to Easy to use Ok quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, WD My Passport External USB drives are and have always been the recognized symbol of excellence in USB hard drives. I use them to edit video and have never had a problem. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD passport external drive to go to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used WD passports external drives. My old WD was slowing down somewhat and replaced it with this kind. I am glad I did, as it complimented my XPS computer, it is fast and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my intended purposes. We used it to transfer pictures onto to save them for future use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exterior backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the price. Purchased for simple backup for new desktop computer. Learning curve simple with plug in and follow directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got several WD Passports. Use them all the time for photos, videos and backing up my computers. They all work great and are small for storing. I've even bought for presents because the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for teachers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher and with all the materials I have I scanned it all in this hard drive from work. I’m able to bring it home and work on it. Saves my Back ache from carrying so much! Best investment ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Using mainly for overflow storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive love the locking software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great, i love the ability to lock the druve with encryption gives me that safe feeling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the 4th drawer and feature but the Blue tooth is imature. also the Blue tooth doesnt manage the convert frawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out of the box, able to encrypt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to plug it in and save files with encryption which prevents prying eyes. It is a spin drive so you do have to be careful not to jostle it especially when it is in use. I would buy another one if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD Passport serves my backup needs well. I purchased it to upgrade to current technology, having appreciated a backup in the past to which I had to restore after a hard drive crash. Well worth the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning I thought it was kind of pricey, but I bought it because I trusted WD more than other brands. And I was right. It’s worth every penny. Fast for backup, super light, and the design is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love WD - My Passport 2TB! Best value around & fits in laptop back pocket.

    I would recommend this to a friend