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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $84.99

Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,112 reviews
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External Hard drive has surpassed what I thought it could do. Also wasn’t exactly sure what I needed. Was upgrading from Windows 7 to Windows 10 and didn’t want to lose programs, pictures etc off of my computer while doing the upgrade. There was a Geek Squad team member out on the floor helping people. She was very nice and knowledgeable. Helped me immensely. I am not a spring chicken anymore and a lot of things to do with computers and smart phones I am Clueless. Thank You. Britt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a SSD. So far, it has been very good. I have not had any issues with its performance or being read by multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2 TB portable HD Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital Passport 2 TB portable hard drive External USB 3.0 works quite well. They are a very reliable product from a very good company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as intended, affordable storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for external hard drives on best buys website, I had used the filter tab to select solid state drives. This was listed in that category. However, no where on the item description did it say it was a sdd, and that is my fault for not being more careful. Ended up buying it and when I first used it to my surprise it was just a traditional hard disk drive. It wasnt a massive let down being as this is fairly affordable and again I should have noticed for the price it was too good to be true. Now to the actual product; it works pretty well for a 2.5" drive. It loaded my games fairly fast and read/write was fairly decent as well. The built in software works great too... During the covid 19 crisis and everyone working from home, portable storage is almost impossible to find locally which was also a battle to find one in stock anywhere. All in all I would recommend this to anyone who is looking for affordable storage on a budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very impressed by the potential transfer speed of 6 GBPS, though real world results are always lower. Even on a mid range laptop however I was achieving 200-300 MBPS on average. When plugged into my phone transfer speed shot up to 1.2 GBPS so that was great as well. Love the storage and the price is right for such a large portable storage. The one drawback is the fractured and at times redundant WD drive software(s). There are multiple programs to install and manage your drive. it would be much easier to include everything in one program. They are moving in that direction with the new EdgeRover software- that's a must try if you have multiple storage modes and means and things are... less than perfectly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stoney Baloney recommends

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little red summah bleeeeep werks good mmmmhmmmm. Pretty durable too. I knocked it off the table all drunk one night and dang ol that thang dang ol still worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An emergency purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed. I bought this passport to try and get my saved items from my laptop. I am a 63 year old grandma. I was able to use this and salvage everything from my laptop! It is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photographer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, these WD Passport HDs are fantastic. I buy a pair every December to use in the next calendar year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues encountered at this point. I use it for my gaming laptop and I am satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use-great back up for photo files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with anyone who travels or just likes to take photos; I back up my photos in at least 3 places. I have cloud backup, smaller devices for travel, but since I am "old school" I do not put all my eggs in one basket. I use portable and dependable passports for my photos and videos. This was my latest purchase and I used it to back up over 20 years of photos and videos from a computer that needed to be replaced. Many of the photos have been displayed at local art shows and sold as cards and I find this product to be easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent extra drive for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised easy to use good capacity proven reliable smart to make them different colours for coding what is on them because no one ever puts a label slot on a hard drive for reference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent external hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has a lot of space and it functions smoothly. I can easily transfer files to or from my desktop computer. Large files can still be transferred, but that takes more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital products are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to put music on for my dad. It works like a charm. Would purchase again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital Products are affordable & durable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthy investment. Most of my drives have been WD over the years, and my longest external lasted over 6 years. Take advantage of the price here as you are getting quality to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my wife and hope it will last her long enough to serve her needs for several years. She's only had it for a month and seems quite happy with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, colorful, reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a failed external drive used for Time Machine. The WD drive has been reliable and takes up less space than the previous drive. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost per terabyte, compact, easy setup, fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most inexpensive option for getting terabytes of storage in a small form factor. I bought this for data storage with a new Mac Mini I configured as a home server for music and photos. The Mini had a small internal SSD so I went with this to get plenty of data storage. My Itunes and iphoto media reside in it. I really like the USB 3 port because it matches the USB3 on the mini and gets me maximum bandwidth for fast access. So easy to set up. Just format with Disk Utility, then instant up and running. No special drivers required! Very happy, would easily buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD passports for a long time. I always wait to get them on sale. I use a ton for backing up my data and have found them the most reliable for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Hard Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is amazing - so easy to use and so much storage. I back up my work every week!Po

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just purchased a new MacPro and needed a new back-up. The Passport couples with the Mac. No steps to activate. Plug the Passport in and it starts backing up!

    I would recommend this to a friend
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