Customer Ratings & Reviews

Great read and write speeds, and a quick setup process on mac or windows. WD encryption software can be a little weird to get used to, but when you do it works well and is hassle free.

WD external drives are awesome to use, the backup function is incredibly fast. I don't use the software included with the drive, I do my own file copy.

Have had no negative feedback from my daughter. I assume all is well. I have a similar WD model for my personal computer and it has performed well as my backup for over two years.

I haven't had to use this yet. But my husband said I should have an external hard drive to protect the access to content on my computer

I’ve had great luck with these external drives. Fast and portable

Great product - easy setup. WD - My Passport 2TB External USB 3.0 for my PC.

This plugged right into my Xbox One X with no issues. Was able to replace my older mechanical external drive and is much quieter and quicker. Great for your gaming console.

Works great. I’m able to move files quickly onto this device

Fantastic capability. Will get lots of use for many years to come. Bright colors make it fun.

My old back up died. Ordered this after reviewing many option. Best of all it was on sale with a great discount. I am pleased with this back up drive.

Professional and Knowledgeable Service offered with the purchase of my WD Passport. Best Buy is really providing a Wonderful Expedient Service. Thank You.

Very happy with this external hard drive, I like having all my documents/pictures backed up and not worrying about my computer crashing and losing all my info.

Was especially easy to fund thanks to the help from customers support at the door. Hadn’t used one in almost a decade and so far haven’t had any problems.

This thing is awesome. I love the color because it matches our set up at home. Plug it up and leave it!!

Bought the WD - My Passport 2TB External USB 3.0 in Red to backup work files from both a PC and a MAC. Didn't know I had to re-format the drive to except both types of files. It was easy to do with some help from a co-worker, but without it I would have been stuck.

Got a great value. It cannot be repaired so keep that in mind. The had would throttle its speed while I was backing up files. Max speed of 94 MB’s for 10 minutes and it would go down all the way to 20 for like 10 minutes. If the port has power it will stay on.

Works perfectly, I only trust WD after multiple Seagate drives have failed on me over the years. This one is functional and as described.

Slightly expensive when you consider how cheap data is in cloud storage or/and thumb drives or internal. About $30 extra

Easy order and fast delivery, very happy to buy from you, coming back again

I wanted to transfer data before I changed out my laptop's battery. This did the trick. Price was very right and the salesman was explaining it to a customer just to my left in the store. I learned everything I needed to know!