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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,101 reviews
  • Rated 5 out of 5 stars

    Great backup Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to put our pictures into. Holds so many to keep as a backup for safety. Works easily with no effort at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect hard drive for storing for such a good metrieals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Hard Drive but I don't like the software.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the device is straightforward I'm not happy with the fact I have to have separate software on my machine. The WD software wants to pop-up every time the computer is started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have my own and i loved it got this one for my mom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sneaky installation options but a fine product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a hard drive, not much to say on it yet, but I was frustrated when I was installing the app on it. It gave me the choice to share data or not, I prefer not to on these things and it asked if I was sure then "experienced problems" installing it. I tried a few times and then gave in and said yes to sharing info part of it, surprise surprise it worked a charm! Just a small thing that reflects how the company works with data retention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive needs to be a searchable hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memory savers.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is great but somehow it broke too fast. I think it needs to be sturdier. I think people might have different story but with me I have different experience. Don’t take my words for it and decide if it is right for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Fast downloads. I did have some trouble getting it to work and called the company and in several minutes helped to set up and all is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value works good have had no trouble at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for all the games you cam download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for my 6 year old son who likes to play alot of different types of games.We have downloaded about 4 games so far. With plenty of memory left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait For A Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I waited a few weeks because BestBuy is selling a 5TB External for the same price, same brand. I guess timing is everything. I could've had an extra 3T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will easily run off your USB port from your computer without any external power source. It is not real big but it is cheaper than SD cards for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stoney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally like to have all of my computer files and documents backed up to this device for future references.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works on old cpu too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! I installed this on a 12 yr computer and it works great! computer does't have usb 3.0 but it still worked pretty fast for my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has plenty of storage space. Small and easy to store when not in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect capity for my application. Had good advice from salesman on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box. Plugged into my MacBook Pro formatted the drive and Time Machine took over and backed up everything without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fine, gets the done done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad! gets the job done. i can't figure out how to use the software it comes with, but it is totally sufficient for the storage function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for the value. Also works w/ MAC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just as I thought it would be. Love the color!

    I would recommend this to a friend