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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,101 reviews
  • Rated 5 out of 5 stars

    Excellent size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Seagate went out after 2 years, so I decided to switch brands. This WD is the best size for the price both physically and storage wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external portable hard drive. Great technology to help preserve my data. I'd rather be "safe than sorry!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and easy to use. Havent had any issues yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice color, but works the same like all others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, but not sure if this justifies the higher price compared to other similar hard drives which cost a lot less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it to store all my files and pictures separate from my computer. It works fast and has much more capacity then I will ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Woth that said no regrest. Sturdy build, plug and play and fast copy speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its suppose to do. The cable also doesn't get jammed when I'm trying to pull it out. I haven't had any issues. I plan on buying another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help with the constant flow of games on my Xbox and this device has quickly transferred my games to their device with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a gamer since I received the original Game Boy and Nintendo. My Playstation 4 does not have adequate storage so I had to purchase this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son and he loves it. It's perfect for what he's trying to accomplish with his A+ certification classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storgae

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a good product. Been using this for about a year. The only problem I had was opening stuff from apple laptop. But i fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always glad to have an external back up. This one is a very good choice for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer repair feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates(s) were very courteous and respectful. They arrived on time, did their job perfectly and left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, Light and Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this hard drive is that the case is not as thick, tough or as well built as the models before it. The case is very thin and has the feel of a cheap case that will split open if you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was completed, item worked successfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport 2TB is a plug and play external hard drive. After you plug it in the hard drive down loads the required drives. Then it is ready to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over Priced Jump Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accompanying software fails consistently to install. Several hours wasted researching and retrying to install the software… just to find out the software supplied with the device does not work and is no longer supported by the vendor… The device without functioning software make this an over priced jump drive… I’m very disapointed…..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for storing PS4 games to use on my PS5. Drive is very fast and efficient. Even better deal with the sale price I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have files available from work that was taking too long via online. This allowed me to have the files locally and complete tasks quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and convenient storage transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was dying and I quickly needed to transfer and back up my data. This passport was a godsend. Will definitely use this brand again

    I would recommend this to a friend