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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,101 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB disk is my everyday back up, so I take it with me everywhere. It’s well built and pretty fast. At this price, it’s a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to back-up my pictures and the Geek Squad recommended this external backup and I'm happy they did!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. No issues whatsoever. Write speeds are really good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need formatting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for extra storage for my laptop ordered it on mine came to the house wasn’t formatted had to go to Best Buy I have a formatted but works great sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best external hard drive I owned and has an encryption program that keeps your personal documents secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Fast data transfers, and it runs basically silent compared to the external hard drives of old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Great price when I bought it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More storage on XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Now my son can stop complaining about not having storage, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth saving and opening files. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to upload my pictures with no problem. I plugged it in and was able to download my pictures and videos quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2TB External Hard Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is in a different color than the typical black external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy is always a good one! That’s why my wife and I only shop at Best Buy for great quality and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leery of a transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily download my massive info from my computer to this portable hard drive safely and securely. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Backup Drive!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup drive. Came with user friendly preinstalled back up and security software. Will definitively be purchasing more of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I got a new laptop and need a way to transfer data. It worked perfect. Now I am backing up all my files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty ok works fine except...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. Had for about a month. Only issue is it will sometimes tell me I do not have permission to access files but if I unplug and plug in again it is fine. Kind of annoying not not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Use it for my ps4. I got this one cuz of the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Very little lag when running applications with it through the USB port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But Geek Squad did a great job of transferring all my data from one drive to the mew one. Great work , great techs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working drive for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this drive. Fast and easy find in RED. Recommended by One Hour Computer Backup.

    I would recommend this to a friend