Customer Ratings & Reviews

The WD passport 2tb hard drive works great. Needed to create Windows 10 back up to covert two hard drives from MBR to gtp format for windows 11.

I had to have Geek Squad download something in order to use it! Now it works fine.

During the snow it was so reassuring to have. I use them to power up my cell without fear of being unable to communicate in an emergency.

Have had no negative feedback from my daughter. I assume all is well. I have a similar WD model for my personal computer and it has performed well as my backup for over two years.

I'm happy to have an external 2 T hard drive for backing up my "stuff" on a regular basis.

This plugged right into my Xbox One X with no issues. Was able to replace my older mechanical external drive and is much quieter and quicker. Great for your gaming console.

I haven't had to use this yet. But my husband said I should have an external hard drive to protect the access to content on my computer

My old back up died. Ordered this after reviewing many option. Best of all it was on sale with a great discount. I am pleased with this back up drive.

Professional and Knowledgeable Service offered with the purchase of my WD Passport. Best Buy is really providing a Wonderful Expedient Service. Thank You.

Bought the WD - My Passport 2TB External USB 3.0 in Red to backup work files from both a PC and a MAC. Didn't know I had to re-format the drive to except both types of files. It was easy to do with some help from a co-worker, but without it I would have been stuck.

Very happy with this external hard drive, I like having all my documents/pictures backed up and not worrying about my computer crashing and losing all my info.

Great drive. Using it to backup my system with no issues.

Had bought for my mother in law as her pc dod not have enough space.

Was especially easy to fund thanks to the help from customers support at the door. Hadn’t used one in almost a decade and so far haven’t had any problems.

Excellent for purpose intended. Back up history for wife's HP Pavilion.

WD external drives are awesome to use, the backup function is incredibly fast. I don't use the software included with the drive, I do my own file copy.

Works perfectly, I only trust WD after multiple Seagate drives have failed on me over the years. This one is functional and as described.

Cannot give a fair rating as I did not keep product had to purchase a new PC so it was returned unopened. I will continue to purchase from best Buy. Thank you,

I bought this for it's 2 TB capacity so I could copy one hard drive to another. It worked great, and after setting up my new laptop, I now use it to back up the data daily.

Helped me make more room to install games for PS4. Very simple setup. Plug in and PS4 automatically formats the drive for use. Games load smoothly. No issues whatsoever.