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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 5,101 reviews
  • Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile hard drive if you need quick backup and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we needed. Cool bright blue color so it is not easily lost! Will be buying a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Drive..........

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Drive... Small physical size. Fast, Cool Running! Love Western Digital Hard Drives!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and media

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast read and write, use one for media and have another 4TB version as an extra hard drive for Xbox One games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great amount of storage and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burning two hundred plus CD's onto this hard drive was made easy and took less than three hours with this hard drive, worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like the free months of Apple Music I did not use the service at all while I had it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast file transfers with a convenient form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, though I had to reformat for MacBook. But one that was done, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it can't wait for the story to continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin chassis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin compared to my current WD 1TB drive, but it feels a bit fragile. Let’s see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to transfer from my laptop to the external which helps reduce my available space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple TIme Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a drive to use with Time Machine on a new MacBook Pro. This drive works fine and is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The External USB 3.0 portable hard drive was just what I needed to clean up my files. Recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, helps backup and clean up my hard drive. Will hopefully keep everything safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable external drive with decent speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I've had it for over a year with no issues. WD is the way to go for hard drives, in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable livability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my old external hard drive 5 years ago. I am disappointed that it did not last as long as I hope. The wire got looser over time. It is the same brand as this one. I hope this new one will last longer. With the five years I used the 5-terabyte memory, I used about 600 GB. Did not have a lot of games and just backed up my data for schoolwork and I had memory for plenty of movies. So 2-terrabyte is probably all that I would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works really well. I use it for back up and extra storage. Transfer rate is really fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this drive. Works perfect. Exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful external hard drive as it downloads fast and pretty seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my laptop and transitioning to a desktop. Keeping everything secure and safe

    I would recommend this to a friend