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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 5,101 reviews
  • Rated 4 out of 5 stars

    Excellent Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased prior to upgrade to Windows 10. Geek Squad used backup and then reinstalled on Windows 10. Excellent external backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    passport 2tb external usb

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up a failing desktop harddrive. The external did a good job backing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extremely easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup software. Purchased this as a back up to my back up. One for home and one for work, constant backup hourly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I used WD Hard Drives in the past and have been satisfied with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have drive !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ard drive has soo much memory to secure all your files . fast download and upload times !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta Love WD !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon looking for a suitable back up external drive, I knew WD had always done Me right, so started there. It’s surprising how very small the actual device is: haven’t used it yet, but am excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast writing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well, wouldn’t mind grabbing another keep your eye on it though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big usb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps me while I’m doing homework because I can save and download my files and keep them safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive, excellent value with large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Very pretty shade of red Boyfriend isn’t complaining about being out of space on his Xbox anymore LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned wd for years. This is my 3rd passport. I backup my pictures and vidoes to this. It's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used it to expand his Box one hard drive capacity. He is very happy no issue to installed and configuration it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a fan of having to transfer one by one but it's not their fault. Wonderful device, terrible process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had externals with their own power supply, I've never had one of these. We'll see how it does, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it use it everyday very satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and worry free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. I've used Western Digital for ages. ALways worth the money and dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - RedGreat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice light drive that works extremely well with any computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing extension for ps4 but you cant take it off Once u used it for the ps4 or else everything will be deleted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Travel Buddy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can NEVER have too many external hard drives when you run a consulting firm!

    I would recommend this to a friend