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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,083 reviews
  • Rated 5 out of 5 stars

    An Individual buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing all that it is said to do. And I am able to Back up every thing I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK! Don't buy! First time i used it, I transferred all my files to it. Second time, I tired to use it, it was not recognized by my computer and I am unable to get to my files. Tried all the tricks i saw online with no success. Now dealing with WD Support, which isnt really helpful and is time consuming. Buy something else that doesn't just last one use.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the inconvenience and such experience with the drives. We kindly ask you to share the current case number and your email address via direct message to our social media support handles @westerndigital or @westerndigicare including the drive name and problem. This will enable us to review the concern. WDConnections

  • Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Blue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the first one so much bought another and really liked the blue color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport external memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for what I wanted I think. Kinda expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Really needed get documents off desktop ro increase speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable staff found the exact part we needed and ordered it for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another good WD hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked. As described & as expected. Nothing special but no problems. I always get WD brand hard drives. Never had an issue yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem with the smaller hard drive on my new Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great brand for personal storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not the newest, but it serves its purpose with distinction. very good value for the product, and its just a great brand for personal storage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with this hard drive. It works well to backup my primary hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive! Shouldn't pay extra for color tho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these drives... we shouldn't have to pay extra for color though. Just seems odd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the free shipping and fast delivery. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's inexpensive and works fine. Not particularly fast but not incredibly slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this as an easy plug-in Time Machine backup drive. Works great and is FAST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like it should, still working. It has good size storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year old grandson researches, checks availability and loves!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Back up hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great back up tool. The Customer Service and entry area of the Geek Squad even helped me orientate it to my H Drive with school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked amazing for me. Transferred my data so fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues here! Was alittle tricky to set up with my Lenovo but has worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox one and it has worked just as hoped. Great value for the price as well.

    I would recommend this to a friend