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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,103 reviews
  • Rated 4 out of 5 stars

    Quick, a little flimsy feeling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Lightroom data store. Outside is plastic, connector feels a bit flimsy. No operational issues though and runs great. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money - seems to work well for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2T Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. No problem and Best Buy Associate helped match my needs to a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this device. It was easy to use and have geek squad back up my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works AFAICT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't completely tested it - e.g., I didn't try a read-back-test, but it works AFAICT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a little extra space and they set everything up for me right in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek is best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sleek backup is exactly what I needed. Simple design and instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far! I would recommend it. The box could be more strong so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport 27B external USB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift. Grandon loves it and would buy another if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2tb external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has work amazing I say this hard drive is way better than expensive segate items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Nice look. Is it worth the extra cost for the color? Probably not, but if you're looking to make a statement with your hard drive this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup drive. Also use to store my files from my surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only half the thickness of my older My Passport that’s maybe 2-3 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdrive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works as intended with dish hopper, no frills just does what its suppose to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage option for Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the games run from the hard drive without any speed issues. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, everyone is knowledgeable and helpful. Products are easy to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potable hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device. Compact and allows me to take my files with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong storage device for important files.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device will protect my files and will transfer to another computer with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy, and no hassle to get working as an external Ps4 drive. Highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with it - works smoothly and files transfer on and off pretty quickly.

    I would recommend this to a friend