Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5084 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,084 reviews
  • Rated 5 out of 5 stars

    Great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an extra memory card for my Xbox games during the Covid-19 stay at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Compact Portable Hard Drive - I RECOMMEND

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and efficient. A good product from a good company, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item. Western Digital is the best brand for drives

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, Good Value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great for storing and transferring files. Reasonably priced and we have not had a problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Information on how to use not included.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Information described on packaging that you should be able to use is not included with item purchased. It assumes you know how to use this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that need to be save .. Get you one . This is a great brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck drive on the market. Good short term.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same external drive before and I trusted the brand! Value for your money good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Have bought multiple for different computer's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very robust, slim design, very fast, excellent storage device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the maximum amount for the dish walley

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better price than Dish for the Wally satellite system. But the limit is 2 TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent construction and software effectively credited restoration backup of HD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on my new computer but my old one wouldn't recognize it. Worked it out though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive no issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use on my newphews xbox one fast drives uses 3.0 usb easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hard drive. Just what I needed. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Data Storage Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better product to store your data on than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Hard Drive!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard Drive Is Great And Works Very Well For Xbox PS4 and PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working fine so far. The backup software needs some work. Error messages about files not being backed up is confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast excellent purchase will buy again when needed,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It stores just like it should.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup software that comes with it doesn't work at all, it was not worth the time investment to figure out. but It stores just like it should.

    I would recommend this to a friend