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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,103 reviews
  • Rated 5 out of 5 stars

    2TB External

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable... Nice texturing on case.......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passport

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable product. Easier to take with you that some of the older more bulky options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to back up all of my work files. It is fast and rugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best safety net

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best safety net for memory while laptop goes to epair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny on this hard drive special! A+!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, couldn’t have purchased a better product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, looks nice. price is good for the storage size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for the price but it would not play on my Sony Blu-ray player

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, simple to use, fits my need. Don’t mind the red color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for backing up PC And having photos secure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking forward to use this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the moment I can not give a rating on this product. Am looking forward to putting my CD's and much more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK! Don't buy! First time i used it, I transferred all my files to it. Second time, I tired to use it, it was not recognized by my computer and I am unable to get to my files. Tried all the tricks i saw online with no success. Now dealing with WD Support, which isnt really helpful and is time consuming. Buy something else that doesn't just last one use.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the inconvenience and such experience with the drives. We kindly ask you to share the current case number and your email address via direct message to our social media support handles @westerndigital or @westerndigicare including the drive name and problem. This will enable us to review the concern. WDConnections

  • Rated 5 out of 5 stars

    Home Project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal use for home scanning project documents..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use & works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for large backups. No problems, does what it's supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive. Quicker transfer speeds than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick & secure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external packs a bug punch. Transfer speed is fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size in memory and physical. Great for additiins to consoles and just moving data around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good external hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive. I use it for back up on my Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB External

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to backup my files. It gets hot after a while though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for my ps4. Ran outbof space so this works great.

    I would recommend this to a friend