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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5084 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,084 reviews
  • Rated 5 out of 5 stars

    Works like a champ!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It operates perfectly and is fast. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well with my Mac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online for deal of day for curbside pickup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works just fine. Needed it to get my pictures off my crashed computer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, used for general backup of data on nas device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was easy to set up. Plug and play usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizing hardware I would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price- great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to load all of my college documents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really surprised how fast is it, really good backup device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of space but confusing set up for mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call support to help set up. Once we got it set up it was pretty easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so far. We'll see how it holds up over the long run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, it will do for what I need it for………………..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for playstation extended storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast with playstion. I use it Daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and what I needed to get my job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple and easy to use but with a few drawbacks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital products in general are dependable with little effort to use. I love this about them but as with any manufacture's product without innovation they become complacent. The software contains no wizard but random products placed for you to install. No explanations of what or how to use any of them. I gave the score of 3 stars based on dependability only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and friendly. Good quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and affordable. No complaints.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I request of it and does so quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much so really cannot give a proper review. Very limited instruction I will say that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not connected otyet, so will updaye it when i do.

    I would recommend this to a friend