4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,103 reviews
  • Rated 4 out of 5 stars

    My Passport

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to back up all my media---photos, work, etc. Nice slim design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an effective and functional hard drive, it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not beginner friendly

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to figure it out but it was a little difficult to use with a MacBook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love solid state *********************************

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the work done in a good way. Design is sleek and light as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Will be use to make drive images and backing up files

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like the quality of Western Digital however with this one the cable and plug to the Hard Drive wasn't very well designed so I can't indicate if it was just the one I purchased or will be all of them. I don't think much thought went into this but when its less expensive there is a reason why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my tech gadgets! It offers a lot of storage space that is secure. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valueNice unit great value on it, not so keen on the color though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okey dokey!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to transfer data from one computer to another...so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with a WD hard drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m brand loyal with WD hard drives. I have them for all of my Macs and PCs. Always very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red = cheap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this got the red one for cheaper then the other two colors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passpsort

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it would be easy to do but it is not when you don't have much experience with this stuff. I am going to have to call the Geek Squad again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look and good quality Slim design and easy to handle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passport - wish it was more user friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine but not user friendly. Did not have step by step instructions. I had to contact the Best Buy Geek Squad to get it to work, but even then was not on the right track so ended up bringing it back to the store to get it to back up the info I wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Access Denied" Errors - Unstable and unreliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an unstable and unreliable external hard drive. I am currently getting an "acccess denied" error with no access to data. The whole point of an external drive is data security and access. I will never purchase another external drive from Western Digital. I had similar experiences with another WD external drive.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Paul Chicago, We are sorry for the inconvenience caused to you. Please know that we need more details to share relevant/accurate information with you. Please open a ticket with detailed problem and error screenshot at (https://support-en.wd.com/app/askweb), our customer support team will contact you as soon as possible. WDConnections

  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions, but fairly self-explanatory. Am figuring it out, anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't come with instructions! And, requires an expert to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my ps4 and my tv. Very smooth integration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ports are very sensitive. But overall great quality!

    I would recommend this to a friend