Customer Ratings & Reviews

good device. A bit on the pricy side but gets the job done.

Got it in excellent time, works perfect and storing the files I nned

The low rating is for the way Best Buy treated me. I bought this drive in the store in exchange for one I had ordered by mistake on the website. I had erroneously bought a drive for a Mac and I have Windows 11. The exchange was handled fine and I walked out with a drive in a box that said it was for Windows. When I tried to install it, the computer couldn't recognize it. I took it back and had a Geek Squad tech try it. He said it was defective and should take it to Customer Service. The person there discovered that it was another drive for a Mac. The previous person at Customer Service had just scanned the bar code on the box, not looked at what was on the drive. After a discussion with a supervisor, he came back and told me that what I was trying to return wasn't the same drive I had received about a week earlier and they wouldn't take it back. The implication was that I was trying to pull a fast one and they wouldn't allow it. The fact that I got that drive out of a box with a Windows drive serial number on the box isn't my fault and Best Buy refuses to live up to their responsibilities even though I have been a Best Buy Total member for years.

I like the encryption feature in it.It was very fast in copying the data.

Easy to use, no set up, fast. Good Price :) :) :):):):):):):):):)

Works great and is a step above the bad hard drives I am used to.

I have used it to backup some work. It worked as advertised.

Plastic feels a bit thin but good over all. Would buy again.

I have been using WD passport drives for years now. I guess these work good for around 3 years, and then start giving issues - slowness, data inaccessible etc. But seems this is the case with all the portable hard drives. So I keep on buying every 2-3 years so not to loose any data.

I had to buy a new one to find out it was only the cord.

This product is good for what I needed it for. However it took more time than I thought it should have but I had to download all some stuff to my Mac before this product would work. OverAll though it does what I need it to do.

Easy plug-n-play back drive for photos, files amd more

Great value for the price. No issues so far. Great backup.

Everything I Wanted and Needed for moving office out of my house. Great BF pricing!

Great eternal hard drive for the money. Plus it was on sale for Blackfriday . Score

It’s a great product to use. Got it for good deal.

This item was delivered on time and is ok for its purpose

Good product and a great value for the Best Buy price

eh.. it okay. It has become slow over time for some reason. I dont know why. The cost to repair is high so I would rather purchase a new one than repairing it. But it does the job just fine for now. I use it for my Macs Time machine back up.

Very nice product would recommend to a friend. Nice