Customer Ratings & Reviews
- Model:
- WDBYVG0020BRD-WESN
- SKU:
- 6356881
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.
This summary was generated by AI based on customer reviews.
Sucks for my purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Non Intuitive, hard to obtain support for the non-gamer, everyday pc user
No, I would not recommend this to a friendMy Passport 2TB
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This broke the first time I used it. I tried to get ahold of WD to replace it with no luck.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi DianaG, We're sorry to hear that the drive did not meet your expectations. We understand how frustrating that can be. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
Not bad but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t bad for the money but seemed kinda slow compared to my seagate external
No, I would not recommend this to a friendDied after one week; will try to get it replaced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was put into service as a Windows backup drive. Failed after a week. First WD drive I ever had fail like that. Going to ask for replacement. Hopefully the replacement will be OK. Will re-review replacement.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product ...not as good as some other drives. Bought another from Apple.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While having several other versions of a portable hard drive and even other passports, upset that this device failed after about 3 weeks of use. My information is no longer retrievable on this device. Frustrating in that it was purchased to house multiple backups of previous jump drives.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok. The drive is already making noise after about a week of use.
No, I would not recommend this to a friendStorage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storage makes your computer freeze 11111111111
I would recommend this to a friendDelivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are issue with the delivery process. But I got my refund.
No, I would not recommend this to a friendUsing WD-My Passport with a Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to use this drive with a Mac system and I am still trying to find was to copy/move data off my Mac to the drive without doing a backup. When installing the software that came with the drive for the Mac, it wanted access to share information and login information that is not good.
No, I would not recommend this to a friendIt just stopped working.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 days ago. HD was working well until tonight. Was playing Heroes of the Storm. Had 2 more games stored in the hard drive. Just now it stopped working and made weird noises. Does not show up in my computer but the computer recognizes something is connected. returning tomorrow. very unhappy.
No, I would not recommend this to a friendDon't drop it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use this item. It fell out of my hands on the second day. Unfortunately, it was a cash purchase and I wasn't able to find the receipt either. Make sure you don't drop this thing!
No, I would not recommend this to a friendProbably a great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this with my iMac and just had no luck. Returned to store.
No, I would not recommend this to a friendHave not used it yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to set it up when I need it. But looks cool. We shall see
I would recommend this to a friendNot for xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my kids xbox set it up and didnt think anything more of it. At first it seemed to work just fine. Now that it is past my return date I notice that when they turn the xbox on it doesnt recognize the hard drive like my other ones. The only way to get the xbox to recognize the hard drive is to unplug the USB and plug back in every time you turn the xbox on.
No, I would not recommend this to a friendtrying to figure out password for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could use a password but I have not been able to. :-/
I would recommend this to a friendpoor back up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.although the product itself is good, the set up and auto back up features are almost non-existent. Support on the WD website is a joke. Had I know how poor the set up would be, i would not have purchased it.
No, I would not recommend this to a friendFailed after about 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using this disk for time machine backups for work. The drive mounts, but I cannot read any data from it, and the Mac's storage utility app and time machine could not access the data after a reboot. Fortunately I'm not suffering data loss, but I'm not amused, the ability to restore is what matters not just backing up, and now I can't do that. After reformatting the volume, I can back up to it, but there are still issues, sadly MacOs cannot see the smart status. I'm going to need a more reliable volume.
No, I would not recommend this to a friendwow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding technology! This is a huge bang for the buck.
I would recommend this to a friendData Recovery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposedly the fine print on my signed document for the recovery services warned that it might all not be recovered. However, the $500 estimate describing the files to be recovered did not indicate that some file would not be recovered. I don’t feel that I got what I paid for.
No, I would not recommend this to a friend