Customer Ratings & Reviews
- Model:
- WDBYVG0020BRD-WESN
- |
- SKU:
- 6356881
Customer reviews
Rating 4.7 out of 5 stars with 5116 reviews
(5,116 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the generous storage capacity and the overall ease of use this product offers. Users frequently praise its reliable performance, perfect size, and impressive transfer speeds. While the vast majority of feedback is positive regarding its compatibility and value, a small number of users have encountered minor difficulties during the initial software installation and setup process.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
I was grossly overcharged for the whole process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one didn't work so I exchanged it. the 2nd didn't work either. Neither had any instructions. I asked a guy to come out and finally was able to get it to operate but he charged ~$100. What a bummer!
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my sons computer. It started out great then it crashed, wont do anything. We did get it back up and running but everything was erased . Going to return it and try another brand.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Short life span
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I could back up my data but after 10 months it's clicking and hanging up. Won't be long until it completely quits! Western Digital used to be a good name but those days are over.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no instructions...tries to call my local store and only got over seas people.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Get something else or get external ssd
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke because of keep moving around, and as always is not under warranty when this happens. Lost a lot of file and picture.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch doesn’t charge. The item is defective please review
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY UNLESS YOU WANT A PAPERWEIGHT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it negative stars if possible. It's so bad that I'll never buy another Western Digital product ever again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I could give it less than a star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wants to DELETE the items on my computer BEFORE it will save my documents and photos. NO THANKS!
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is garbage. Mine was slow from the start. Once I added files to it, it quit working. Buyers beware!
No, I would not recommend this to a friendRated 1 out of 5 stars
cheaply built and lost everything
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s extremely fragile. Lost everything... i would not purchase this if you don’t want to lose all your work. Also I had nothing but issues transferring large files.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
2 month expiration
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this for 2 month and it's already unfixable and undetectable by my PS4. Don't by this. Buy another brand
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't know, it wasn't ready.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They called to say the computer was ready for pickup. We made an appointment and we drove 60 miles to be told it wasn't ready! We went back home and don't have it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with XP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being 2tb this device does not work with my XP desktop. It is not usable.
No, I would not recommend this to a friendRated 1 out of 5 stars
REFUND
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I used this it has corrupted every game I own on the PS4 and on the hard drive
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad for its cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine in particular stopped working just about 3 works after I got it, 3 weeks of storage for sixty dollars? I’m charged for time it seems, wouldn’t recommend.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first time we plugged it in, it made horrible noises and wouldn't work. (apparently this is a known problem) We returned it for a refund.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t accept my data had to get another hard dr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product had to buy something that wasn’t WD, couldn’t download to it Have had trouble with WD before. I won’t buy these any more learned my lesson
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard drive malfunction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this hard drive It was not working before I opened the box, returning ASAP. Apple Support helped me for an hour waste of my time.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made. Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Verry low quality for the price. Also it doesn’t live up to what was advertised. I wouldn’t recommend this to anyone els.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hated it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incompatible with my pc, would not back up files. Bought Seagstr Slim from amazon as replacement because you stopped selling Seagate, a much better product.
No, I would not recommend this to a friend