Customer Ratings & Reviews
- Model:
- WDBYVG0020BRD-WESN
- |
- SKU:
- 6356881
Customer reviews
Rating 4.7 out of 5 stars with 5116 reviews
(5,116 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the generous storage capacity and the overall ease of use this product offers. Users frequently praise its reliable performance, perfect size, and impressive transfer speeds. While the vast majority of feedback is positive regarding its compatibility and value, a small number of users have encountered minor difficulties during the initial software installation and setup process.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all, we took it back because any app you tried to download to use it to its fullest potential would fail. I would not recommend this product.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't drag & drop files on to it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't drag & drop files on to it. Makes you open some kind of cloud account. I cannot even figure it out. So disappointed!
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Package lost
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says delivered but I can't locate it. I wish someone can contact me to solve this problem.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
crashed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed after very little use and no where near max capacity. Tried two different data retrieval services with no luck.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Suddenly Died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a week and a half and then it began to make a weird noise and none of the data on the disc was readable/recoverable.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed after 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a friend, who was running low on hard drive space, in the drive failed after 2 months of use. Extremely disappointed.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible place don’t please don’t buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used one time and it crashed and I lost all my information
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Only works with updates operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it did not work for my Mac Book because I have a very old operating system.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
stopped working after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 3 months... have requested a replacement but i need to pay shipping
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive started clicking noisily when I plugged it in and was never recognized by the OS. Returned to the store for a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't store any files you'd like to keep
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second wd passport I've had that simply stopped working. Do not buy
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
extharddrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not do what geek squad member said it would. It does not automatically back up files.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost all my data. Had to reformat the drive. Not thrilled
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t last a month. It makes a loud noise and all data always got corrupted. Now it completely stopped working.
No, I would not recommend this to a friendRated 1 out of 5 stars
I hate best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate best buy. The communication between store and customer is non existent .
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working shortly after I got it, waste of money
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated to use. Was trying to get files off my old mac and wouldn't even connect.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By the fourth day the drive stopped working. Stay away from this product.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
WD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not easy to use, not very intuitive. I do not recommend
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Received open box product , have returned .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review product as I did not use it Best buy send me a package which was kinda tampered .
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend